Staples in Waterville, Maine, is a community-oriented store that offers a wide range of services and products to support local small businesses, remote workers, parents, teachers, and students. The store provides innovative printing, shipping, technology, travel, and recycling services, along with essential products for working and learning in new ways. Customers consistently praise the staff for their helpfulness, knowledge, and friendly attitude, making each visit a positive experience. Many reviews highlight the exceptional customer service provided by employees like Dean, who is known for his professionalism, patience, and old-school approach to helping customers. He and other team members, including Lilly, Sheryl, Eric, and Mary, go above and beyond to ensure customer needs are met promptly and thoroughly. The staff’s dedication is especially appreciated in a time when many businesses face staffing shortages due to the pandemic, and their presence and support are seen as a significant achievement. Customers also appreciate the store’s helpful and considerate management, including the General Manager and team leaders, who work to ensure solutions are found within customers' budgets. Whether assisting with technology issues, printing needs, or shopping for computers and supplies, the staff’s commitment to quality service shines through. Overall, Staples in Waterville stands out as a reliable and friendly local store that supports the community of small businesses and consumers alike, providing essential services and products with a personal touch. The store remains a trusted resource for those seeking professional assistance and practical solutions in their daily work and learning needs.
Awesome customer service. I was having an issue printing some copies of my resume to prepare for an interview, and Nathan spent over an hour with me fixing the document
April 2024
Every employee that I encountered was very friendly and helpful
March 2024
Need to return my Amazon package and they moved the location to the other side of the store. And no one was there to help. There were two employees hanging out by the copy area and a few more in the store. The poor gentleman ahead of me was waiting over 15 mins.
