Staples in Waterville, Maine, is a community-oriented store that offers a wide range of services and products to support local small businesses, remote workers, parents, teachers, and students. The store provides innovative printing, shipping, technology, travel, and recycling services, along with essential products for working and learning in new ways. Customers consistently praise the staff for their helpfulness, knowledge, and friendly attitude, making each visit a positive experience. Many reviews highlight the exceptional customer service provided by employees like Dean, who is known for his professionalism, patience, and old-school approach to helping customers. He and other team members, including Lilly, Sheryl, Eric, and Mary, go above and beyond to ensure customer needs are met promptly and thoroughly. The staff’s dedication is especially appreciated in a time when many businesses face staffing shortages due to the pandemic, and their presence and support are seen as a significant achievement. Customers also appreciate the store’s helpful and considerate management, including the General Manager and team leaders, who work to ensure solutions are found within customers' budgets. Whether assisting with technology issues, printing needs, or shopping for computers and supplies, the staff’s commitment to quality service shines through. Overall, Staples in Waterville stands out as a reliable and friendly local store that supports the community of small businesses and consumers alike, providing essential services and products with a personal touch. The store remains a trusted resource for those seeking professional assistance and practical solutions in their daily work and learning needs.
Excellent customer service from the cashiers even if the store is closing. I will miss always finding what I needed in my local store. The rewards program has been good to me over the years...saved $$$
November 2025
Staples was a very nice, neat, clean store with very nice people working there who helped everyone and answered all of our questions.
October 2025
Staples is the go to place to buy a computer and get everything loaded that you want or need.
