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March 2024 by Tommy Levensalor
Very rude customer service. Seemed put out to take my order. They handed me my sandwich and I thanked them and was responded to by “yup”. The sandwich was good but I will not be returning to any Firehouse sub establishments.
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February 2024 by Joshua H
The food is good but the wait is difficult to stomach. I've been to this location twice and both times we waited 25 minutes to be served sub sandwiches.
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January 2024 by Christy Charlton
I love it when Ali and Parker work. They both are amazing at their jobs and care about the customer. They always make me smile when I come in.
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December 2023 by Meghan Jenkins
Before you leave, check your sandwich. I drove all the way home just to find my sandwich had mold right on its top bun. That’s just ignorance - it was obvious the second we opened the box. The manager Kristie was also extremely rude, told us “It’s not that big of a deal” when we asked for a refund. Only good thing were the two ladies working cash register. Kristie needs to hire competent sandwich makers or find a new job with her poor attitude:
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November 2023 by Finnegan “Finn” Tempestus
Exceptionally clean venue. Professional staff, no wait, makes for a great lunch stop and it's right next to Market Basket. The ease of getting lunch here and consistency of quality gives this place five stars.Take out: Their subs stay fresh for a while how they package.Parking: Parking lot is pretty busy. Enter with caution in this lot There's a lot of movement.Kid-friendliness: YesWheelchair accessibility: Yes
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October 2023 by Scott Linscott
We love Firehouse even though the app is a nightmare. Ordering a BLT is more difficult than it needs to be. Hook and Ladder sandwich is awesome. Staff is always friendly and willing to make things right.
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October 2023 by linda tillett
My last three times I've ordered food here has been an absolute best. Their food is amazing and very tasty. The customer service is top notch. I highly recommend this place for your cravings of a tasty sub. The workers are amazing and soo friendly.Keep up the amazing work yall!!!#1firehousesubs
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July 2023 by Totally Blethhunda
Absolutely awful. Will never come here again, I reccomend against coming here.
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June 2023 by Heather Meehan
I will NEVER eat there again. Had a TERRIBLE experience with the owner. Female. They will never get another penny of my money. There are lots of places to eat. Choose a better place.
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June 2023 by Heather M.
I had a terrible experience with the female owner and will no longer be supporting this business. I would like to recommend so wonderful places to support in Westbrook that are worthy of your hard earned money. AmatosRivers edge deliSubwayCorsettisDigbysPizza timeSeverinosMr bagelProfenosANgelonesPortland pieBlazes burgersSupport businesses that are good to their customers. Not firehouse subs. They are subpar.
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May 2023 by Kimberly Rosa
Front lady was rude and
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May 2023 by V Leavitt
Great Food!!!
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May 2023 by Dakota Strez
I mean it's fine if you want to pay 20 dollars for a half filled mac and cheese, and a sandwhich that's inches of just bread at the end. That's up to you. The girl at the counter was super nice but that's about it. ?♀️
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May 2023 by Harry Marsters
Great food and service!
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May 2023 by Kelly P
OMG!! MY NEW SANDWICH SHOP!! AMAZING SUBS! It wasn't cheap but, you get what you pay for!Kid-friendliness: Cute decorative fire like set up
