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“The store is very clean and organized. The staff was very friendly and helpful. The selection of name brands was fantastic! I found everything I needed and more!”
“Had to do an exchange and the clerk could not have been more helpful and customer oriented. He took care of everything with a cheerful attitude and made sure that I was taken care of. Nick is a true professional and truly represents Duluth Trading Company at its best”
“What an amazing store with master tailors who care. We stopped in and the owner behind the desk was such a wonderful soul. Thank you for answering all our questions and making us feel so comfortable.”
“The staff was very helpful and made our shopping experience more fun! My daughter has wanted to go to to Hot Topic for a long time. She was so happy with her purchases.”
“Super cute clothes & things. I love the Bo-Ho style.
Nice very Ladies. Thank you Bailey for helping me pick something beautiful for my first Date night in Maine”
“My fiance and I went in for a wedding consultation and it was beyond anything I could have imagined! We spent 2 hours there making a fully custom suit for the wedding. The staff were friendly, easy to talk to and knowledgeable. They made great recommendations as to styling. It was an amazing experience and I would recommend Joseph's to anyone who is in need of mens formal attire”
“The best shoe store I've ever shopped in. Staff were pleasant, but Aaron went above and beyond, trying to get running shoes that would fit my wide feet. A great salesman and a super guy. Shopping there was 1 of the 2 or 3 highlights of my Maine vacation. Too bad South Portland wasn't closer to my home in Nova Scotia.”
“Always high-quality products and very helpful staff. That is worthy of 5 stars. The problem is availability of in store merchandise. Sure, I can get a jacket, hat, or gloves. Last October, I went to purchase a medium grade jacket. Good for fall and winter. My first issue was size. I'm a man and I wear a large. The jackets run large, so I went to medium. One medium jacket, and many small and XXXL sizes. If you order online, you may run the risk of buying too big or small. I bought a nice jacket but it wasn't the color I wanted. I returned after Christmas to get two dog jackets for my large Labrador Retrievers. They required XL sizes. None available. I found what I wanted in Cabelas. They were Carhart brand. But the Carhart store kind of sucks in the inventory department.”
“I found a very cute romper for my daughter's baby shower. It's a magenta pretty pink color. They also had a navy green color one. It's sleeveless & really pretty. I wore a white shawl over it.Anyone looking for something dressy but not too dressy this would be perfect. I went to 3 other places first. I should've just went here first. Next time I will because I usually always find what I need here. Plus there prices are reasonable. My romper was $40 dollars. Other places I went dresses & rompers were much more expensive & not as cute in my opinion.”
“The team at Lululemon in the Maine mall is amazing!! Irelan went above and beyond and wrote a handwritten note congratulating me on my upcoming dental school journey and suggested some clothing material such as scrubs and gear. Thank you so much Irelan, you were amazing!”
“Went in looking for a suit for my son’s prom this coming weekend. Never have bought a suit before and probably looked lost. we were greeted by Pat. She was extremely kind and knowledgeable helping us select the perfect fit. Thank you so much for your help, Pat!!”
9AM - 8PM
41 Main St, Westbrook
Mens Clothing
“I saw an associate helping an elderly man, she was so nice to him, he was getting g a sports jacket and shirt, I wanted to go to her after and thank her for being so nice to him, she was helping him get the right size and showing him how it looked in a mirror. Very impressed. I wish I had her name. It was in the Westbrook, Me store”
“Staff is always friendly when they help you. They’ll suggest items if you ask for input. They try to bring a few sizes out if they don’t have yours or if they have personal experience on a shoe you haven’t tried yet.”
“Thank you Bo for saving the day! A different associate helped me buy 2 suits however one of the pants was the wrong size and style which I didn’t realize until getting them back from the tailor. Bo quickly and confidently addressed the issue and helped me to exchange for the right pair and accommodated expedited tailoring. I am a longtime client of MW and this was a very positive and reassuring experience. I will be back to this store to see Bo for future needs? I am now very happy with both suits which I have to wear daily for work.”
“I didn't even know this store had switched over to a "factory store". The prices were all 50 -60% off and there were a lot of really nice pieces. I was pleasantly surprised when I went in to see that they were still carrying nice things. They carry women's, men's and childrens clothes. (Not a big selection of children's clothes)”
“Colby was my associate today and gave outstanding, kind service to me and my friend! He was the only one working in a very busy store. Especially this time of year! Kudos to Colby.”
“Eddie Bauer is becoming the only place I will purchase clothing. It is very difficult to find durable, comfortable, stylish, well fitting clothing for men of my size anywhere else.”
“I had a funny experience here with my son fairly recently. We always go in to Spencers for t shirts when we’re at the mall. We don’t venture past the t shirt walls, but would possibly consider doing so if it wasn’t so overcrowded feeling in the store. Other than the space issue, the shirt selection is good and I can never pass up a buy 4 get 1 free sale.We went in around the holidays and got some shirts. When we got to the counter the person waiting on us made a joke about judging our taste in music based on what t shirts we were buying. My son and I are both Nirvana fans and had each gotten a new shirt. Our cashier commented “ah Nirvana…name 3 songs” I came up with some of the lesser known titles I knew to prove that I wasn’t a poser. This seemed to satisfy and the transaction went smoothly. On our way out our amateur band critic of a Spencer’s associate commented in seeming approval of the “Kendrick Lamar” hoodie my son was wearing. We didn’t have the heart to tell them that it was actually Jimi Hendrix hahahaha”
“They didn't have the size of shoe I needed in store to trade in with the ones I bought from them online. So the associate called all the way to TEXAS to get the size I needed and had them shipped to the store for me to pick up. The Jordan 12's sold out EVERYWHERE quick in grey and white! Definitely greatful he made the calls to find them for me in the size I needed! He went above and beyond. I wish I could remember his name but Thank you thank you thank you!”
“Really kind & understanding workers, with amazing merchandising displays and setups!! The sale section is way in the back - located in the historical bank's vault. It's really cool seeing the vault door/lock and all the old bank elements. The fitting room is unisex, but spacious & private. I really love the vintage/historical feel that's maintained with all the modern/grungy touches Urban adds!
I really wish they would add some Urban Outfitter's Bedding/Sheet sets in-store! Thought they had a dedicated home goods section for some reason. Their duvet sets are popular & often sell out online because they have such unique designs. Parking is not bad at all on the small side streets - you might have to cross the street/block though.”
“I love this store. I don't know what it is about this store, but I feel like a little kid walking into a toy store when I come here. I'm not quite sure why. Maybe it's because the staff always greet and recognize you every time you walk in. Or maybe it's because there's always tons of items stocked inside waiting to be bought. The only thing I would say about going here is items can sometimes be VERY pricey. So just remember to bring some cash whenever you feel like coming here. Other then that, this store is a excellent place to shop and always a great place to be a part of!”
“I unfortunately ordered the wrong size shirts for my partner at Christmas, and had been lagging on taking them back for exchange. Got to the store and the staff could not have been more gracious and helpful. I had bought the shirts online, so there was a lot more"processing" to be done than a straight exchange. I was also a few days past the exchange window and the manager was kind enough to let me do an even exchange anyway - THAT is great customer service (and why I love BR). They had one of the shirts in stock, and the other 2 they reordered for me. The funny thing is that because of all the details involved, I was taking up a lot of their time, which I know could have been spent with others- but they kept apologizing to me for how long it took!! I was the one that needed to apologize to them! Oh, I was also wearing the BR blanket scarf and 1 of the women helping me was so complimentary of it- meant a lot. The staff at the Maine Mall store are EXCEPTIONAL. I've worked in retail almost all my life, so it takes a lot to impress me - and they blew it out of the park. Just a great group, and a great experience. I wish I had all of their names- but the gang working Saturday January 22nd- THANK YOU!!”
“My name is Amanda. Im a 57 year old young women, and what I have just experienced at y’all’s so called establishment is unforgettable, unforgivable, and unspindled. I went with my 10 YEAR OLD Faith. First off, I couldn’t even find the Sephora! I walked for HOURS inside the Kohls. It STUNK inside. And my shin was throbbing in the most utmost pain after getting knee surgery. I had to walk so much! And my poor sweet baby of Jesus child, Faith, she was in distress. She has declaring to get the new Drunk Elephant bronzi drops. Anything for my baby, even if it means spending all my life savings for all her products. After many hours, helpless frolicking in sorrow, I finally decided to ask a staff member for help. I cannot believe they didn’t see me limping in pain and a confused grin on my face. Not to mention Faith, who was gripping her Lululemon fanny pack in complete anguish. After screaming at this young man for not noticing, I was met with groundbreaking news. The Sephora was outside and not in Kohls. This horrific costumer service and completely misleading name made me completely fathomed. How could they treat me, a paying, respectful, container, and a well-respected and well-functioning citizen be completely manipulated and abused! I stomped away and clenched my fists, while Faith was in distress begging for the the drunk elephant. She couldn’t wait ANY longer, she was just about to rip her hair out!! I am a horrible mother! How could I treat her like this! After the long, dreading, walk to the exit, I quickly fixed my bleached bob to prepare for this next atrocity. After walking briefly to the Sephora next door I was in a trance. I ripped open the door. I roared at the top of my lungs gripping faith while tears fell from her precious, innocent, due to her having to wait excruciatingly every second for her sacred drunk elephant. I roared, WHERE IS YALLS THE DRUNK ELEPHANT BRONZI DROPS. These staff members approached me in a bratty strut, to break my sweet baby heart, by saying they were out of the drunk elephant by other preppy teens. Faith broke down. She sobbed into the dirty Sephora while saying her life is over. I AM NEVER COMING BACK TO THIS COMPANY EVER. FAITH WILL NEVER RECOVER FROM THIS TRAUMATIC EVENT. GOODBYE FOREVER.”
“Always a good place to shop. Frequently has deals and staff is always willing to help check for more inventory or help you find things. Probably the best store in the mall.”
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“Best store ever if you like America, tradition and family owned business!! My fiance got 3 pairs of name brand shorts and I got a T-shirt and Levi shorts all for under $100. Store owner was on site and keeps a clean, affordable and easy to navigate store!”