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“All staff at this store were friendly and wanted to help.
We wear Duluth clothes every day (pants, shirts, underwear, boots). Although we have purchased many items online over the years, it is good to actually physically try on new items sometimes too.”
“They both were super kind, friendly, helpful, and sweet! Me and my little sister had Rain (based on what my receipt says), so I’m not sure who the other person working there today was.”
“Nice and cozy outlet store, the two associates (I'm likely going to misspell their names: Ryan and Becca) were great help and gave me greatly desired info on my questions (that ranged from clothing to day-to-day type questions). I really enjoyed the time and am looking forward to trying out my new shoes and sunshirt. I greatly appreciate their patience and understanding! Thank you, 11.5/10 (10/10 naturally, +0.5 Thanks to Ryan, +0.5 Thanks to Becca, +0.5 For the absolute smooth process and complete satisfaction...which I dare say is hard to come by in this day and age)!”
“The best shoe store I've ever shopped in. Staff were pleasant, but Aaron went above and beyond, trying to get running shoes that would fit my wide feet. A great salesman and a super guy. Shopping there was 1 of the 2 or 3 highlights of my Maine vacation. Too bad South Portland wasn't closer to my home in Nova Scotia.”
“Staff is always friendly when they help you. They’ll suggest items if you ask for input. They try to bring a few sizes out if they don’t have yours or if they have personal experience on a shoe you haven’t tried yet.”
“After searching all over for a dress shirt in a specific color and size, I finally found what I needed at the South Portland Men's Wearhouse!
Cassidy helped me out and did an awesome job. Despite being extremely busy with multiple customers, he made sure everyone was taken care of and went out of his way to help me find the right shirt and tie. Now I'll be looking sharp at tomorrow's wedding! Nothing like a little last-minute planning!
Highly recommend asking for Cassidy if you stop in, although everyone I interacted with was great. Really appreciate the excellent service!”
“The team at Lululemon in the Maine mall is amazing!! Irelan went above and beyond and wrote a handwritten note congratulating me on my upcoming dental school journey and suggested some clothing material such as scrubs and gear. Thank you so much Irelan, you were amazing!”
“I had a funny experience here with my son fairly recently. We always go in to Spencers for t shirts when we’re at the mall. We don’t venture past the t shirt walls, but would possibly consider doing so if it wasn’t so overcrowded feeling in the store. Other than the space issue, the shirt selection is good and I can never pass up a buy 4 get 1 free sale.We went in around the holidays and got some shirts. When we got to the counter the person waiting on us made a joke about judging our taste in music based on what t shirts we were buying. My son and I are both Nirvana fans and had each gotten a new shirt. Our cashier commented “ah Nirvana…name 3 songs” I came up with some of the lesser known titles I knew to prove that I wasn’t a poser. This seemed to satisfy and the transaction went smoothly. On our way out our amateur band critic of a Spencer’s associate commented in seeming approval of the “Kendrick Lamar” hoodie my son was wearing. We didn’t have the heart to tell them that it was actually Jimi Hendrix hahahaha”
“I was in tonight around 7:30pm near closing and had such great customer service from Kathleen! Kathleen was helpful, instantly made me feel welcome and offered suggestions for other items I might enjoy. The whole interaction felt super genuine — I very much appreciated it, especially going in so late. You’re a gem, Kathleen!!”
“On Tuesday or Wednesday of this week, my mother and I went to the Macy’s in the Maine Mall. We were in the perfume department when Barbie, a Macy’s employee, asked if she could help us. She was very friendly and knowledgeable about the various perfumes and what was trending. Her open and kind manner was so pleasant. My mom did end up getting a new scent. Barbie is a phenomenal sales woman. She is a real asset.”
“Stopped in on our weekend up from Boston. Very impressed with how clean and well stocked this location was! The staff was very friendly, and could not have been more accommodating helping me find some great new pieces for spring!”
“Colby was my associate today and gave outstanding, kind service to me and my friend! He was the only one working in a very busy store. Especially this time of year! Kudos to Colby.”
“Great experience with Keegan the manager. He helped fix an issue with an online order I had. I was sent the wrong size and completely separate shoe from what I ordered by another store. Keegan was not only outstanding with how he was able to fix my issue in store but he is a personable guy that made sure I had the best experience possible while he did it. I’m not a big “leave a review” guy, but he deserves the hype.
I have a pair of the correct shoes on order now, I have faith that this time it will be right.
Update: I received the correct shoes in the correct size! Thanks again Keegan!!”
“Absolutely wonderful staff! I cannot recommend this J Crew Factory location more. They helped me find a white button down shirt for my cousin's wedding after I left mine back home—several hours away by airplane. When I told them about my situation, they offered to steam and press the shirt to get the wrinkles out. Very friendly and hospitable staff. I would give six stars if I could!”
“I love this store. I don't know what it is about this store, but I feel like a little kid walking into a toy store when I come here. I'm not quite sure why. Maybe it's because the staff always greet and recognize you every time you walk in. Or maybe it's because there's always tons of items stocked inside waiting to be bought. The only thing I would say about going here is items can sometimes be VERY pricey. So just remember to bring some cash whenever you feel like coming here. Other then that, this store is a excellent place to shop and always a great place to be a part of!”
“Was at the store in Portland, Maine on Sunday. This was my first time in the store and found it to be amazingly clean, well set up and excellent variety. Great prices and employees were very friendly. Definitely What iswonderful store, will go back.”
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“She was an absolute ROCKSTAR answered all questions I asked and basically measured me by eyesight. Super friendly , walked out with a fitted new suit and some extra undershirt in less than an hour. They have my business from now on 💯”