This USPS location at 765 Roosevelt Trl is known for its friendly and helpful staff. Customers often praise the employees for their kindness, patience, and willingness to assist, especially during busy times or when customers are late or unprepared. One employee named Donna is frequently mentioned for going above and beyond to make the experience easier and more comfortable. Despite some reports of slow service and being short-staffed, many customers feel their experiences are positive because of the caring attitude of the staff. The location offers a variety of services, including mailing, postcards, and walk-in passport services, which run smoothly when the staff is available. Overall, the staff’s cheerful and patient demeanor makes this USPS a welcoming place for mailing needs and passport appointments, with many visitors appreciating the level of service and gratitude expressed by the employees.
Not sure why they took away the package drop off slot… Shouldn’t have to stand in line when I’ve already paid for my package online. Pretty silly to have a Mail drop box outside and a Mail Drop box inside too. Service is decent though, so there’s that!
January 2026
A decent USPS branch. The clerks were friendly and helpful, despite during the morning rush.
June 2025
I stopped here to make some post cards, as the post office in Casco was closed at 1pm on a Monday.... Was in and out, and everyone was super friendly.
