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January 2024 by Melissa D.
I live out of town. a pretty long drive and I've been refused twice for the brand name clothes I brought in. just cleaned! not impressed. either get more staff and stores or stop wasting my money and time
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September 2023 by Melissa Rogal
Waited 9 hours for them to go through our 2 bins of clothes for them to come back and only keep 51 items for a measly 30 bucks. While looking around I was questioning how half the stuff were even on the racks for sale and to be told they don't accept stuff due to "quality issues" when half these clothes I had were never worn. Better off on Facebook marketplace or kijiji.
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September 2023 by Erika
Not sure if its the age of the employees working or personal preference when picking clothing. But 80% of the stores clothing is very outdated, a lot of its stained faded and very over priced for what is being sold. Its unfortunate the store use to have really good selection of clothing.
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September 2023 by N P
Not sure what they use as their guide for resale items, but it doesn't seem fair. The quote was a bit of a joke. I get it, they are a business and not a charity. I think it's a great place for shoppers but not to sell to. May have better luck selling privately.
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August 2023 by Chistine Andries
Used to be able to buy at used prices but last little bit prices have gone up not just a little..Sent few toys and things to sell them and they declined all and all were in great shape as I'm grandma so items were barely used so was kinda a let down.
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July 2023 by Nuflare 09
Very disappointed with the service at this location. Funny how they accept soiled sandals and tattered leather coat that both my husband and I saw for sale. However, refused to give us an offer for our bassinet. I understand their policy however, the mattress could have been given back to us for disposal and the rest of the bassinet which was in good condition, they could have offered us for less as we would have been more than glad to negotiate. We wasted 30 minutes for nothing as my husband had to take part of the bassinet apart to fit in the car and was willing to put it back together without interrupting paying customers. Had we had read the past negative reviews, we would never have bothered to come down and we don’t recommend this store!
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July 2023 by J Gray
I can't participate in this store's same-day resale policy because I'm a busy single mom who works full time, and it's just not possible for me to make the trip to the store twice in one day. I've been to OUAC stores outside of Winnipeg that allow customers to return to pick up resale items the next day, so I know for a fact that this policy is a choice. I second other reviewer's notes that prices are high for secondhand items that are often in poor condition. But most of all, the staff at this location seem disaffected and unhappy when real, actual children are present in the store--i have one sweet, well behaved child who has come with me and the staff just seem bothered by children. The only saving grace is that I've found hidden gems in the book selection. I have no plans to revisit this store
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June 2023 by Stephanie Wilkinson
I took 2 days to wash and fold and organize 8 boxes of baby clothes so that they would smell fresh and look nice. I drove half hour and arrived at 9:45 am. When I was called back in the afternoon I was only offered $39 for a box of clothes. I was mostly upset for spending hours folding ,zipping zippers and buttoning buttons, for my stuff to be returned just thrown and shoved into boxes all a mess. I had to spend more on gas to get there. Not worth my time. Spending my evening refolding all the items that are all wrinkled again. I will never return. Especially with how high the prices are on items in the store.
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June 2023 by Emily Vasas-Parent
I like this store. You can get lots of bang for your buck. Easier to find clothes for my daughter whom is 1 than to find clothes for my son whom is 5. Not much inventory for older ages. The store needs to get a wheelchair ramp / door opener because it is very hard to bring in my baby in her stroller while keeping the door open. Also, i think it is by law every business needs the door opener so i’m not sure why OUAC doesn’t? Also, when you come in to sell clothes, they ask that all the clothes are either laid out flat and nice, or folded nicely. That’s fine. But, when i come to pick up my clothes that they didn’t take, they are thrown around the bin not folded not put nicely! Where is the respect ?
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June 2023 by Rex McTavish
A wonderful store for parents. Great deals on gently used baby clothes and accessories, with frequent rotating deals. Very easy to get a full newborn wardrobe all at once at a fraction of the cost!
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June 2023 by Loner Morrison
Kinda over priced for used clothes. You can get new outfits for the same price at some places. I also would rather just give my clothes to help people outta rather then have a place sell them and rip people off
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May 2023 by Travis Knopf
Has lots of great prices on clothes and lots of options! Has come in handy for when your on a budget! The selling clothes has been a little difficult since I'm out side the city and if you don't go early enough your stuck waiting for hours.
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May 2023 by Isa Coastal
shame on the service in this store. I got the impression that there are people working there who do not understand anything, watch silently, and repeat their words in circles. No understanding. Improve the service or check the level of education of your employees before employing them.
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April 2023 by Elizabeth Bárbara
The store is very neat, is easy to navigate through the corridors to find what you need. There's a great variety of items to buy. The only thing that prevents me from giving 5 stars is the price, I think it's a bit expensive for used clothes, I can find some deals on new clothes costing the same depending on the brand.
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April 2023 by jen jesudas
I feel like I was neglected, they kept telling me to come back and every time I came back I was told they are not taking any items I been there a few times now I ended up donating my items all in good to new condition. Hire better staff! Racist staff and rude!
