Sutton Smithworks Ltd. has been providing custom jewellery design and repair services since 1993. The business is known for its honesty, fairness, and genuine care for customers. Customers appreciate the friendly and respectful staff, especially the craftsmanship of Tom and his family, who have built a reputation over more than 20 years. The shop offers a range of services, including resizing rings and tightening settings, with many reviews highlighting the quick and quality work. One of the standout features is their custom design service. Customers can discuss their ideas, receive design options via email, and have their pieces built within a week. The team keeps clients updated throughout the process, ensuring a smooth experience. Many customers have had positive experiences creating engagement rings, with some noting that the custom designs were cheaper than off-the-rack options from larger stores. The shop’s commitment to customer satisfaction extends to fixing issues promptly and even remaking rings at no extra cost if needed, often in less than a week. Overall, Sutton Smithworks Ltd. is praised for its excellent craftsmanship, speedy service, and dedication to turning customers’ jewellery ideas into reality.
I've always had a wonderful experience dealing with Sutton's.
June 2023
I've always had a wonderful experience dealing with Sutton's.
November 2022
Been dealing with Tom and his family and Staff for over 20 years. Such an excellent crafter and so very honest fair and really cares about his customers and their needs
