APG Federal Credit Union - Aberdeen Branch is a community-focused financial institution dedicated to helping its members build wealth. It serves residents, workers, students, and volunteers in Harford County, Cecil County, Baltimore County, and Baltimore City. The branch offers quick, detailed, and friendly service, with many members praising the staff for their helpfulness and efficiency. Customers appreciate the fast service, often waiting only a few minutes to meet with a banker and opening accounts in about ten minutes. Staff members like Tera Marougas and Jasmin are frequently recognized for their professionalism, kindness, and going above and beyond to assist customers. Jasmin, in particular, is highlighted for her ability to remember repeat visitors, making members feel valued and appreciated. The branch also strives to resolve issues promptly, with one member praising how Ms. Crystal took responsibility and apologized for past mistakes, showing that the company cares about its members. However, there was a negative experience where a representative named Jim was considered rude and unprofessional, but this was addressed with sincere apologies and efforts to improve. Overall, APGFCU - Aberdeen Branch is valued for its fast, friendly service, knowledgeable staff, and dedication to member satisfaction, making it a trusted place for banking needs within the community.
Chris Demorest Is very informative with information for your best interest with banking patient and friendly, chris deserved a management position.
June 2026
Caleb was very courteous, helpful, and kind with helping us today.
January 2026
Received a check with no name. I called APGFCU and Monserrate was incredibly helpful and understanding. She is taking the time to help me locate the tenant so they may have their check applied to their rent. We have a lot of tenants that use this establishment and have never heard any complaints
