“My husband and i had such a great experience at the Aberdeen Branch. We are newlyweds and learning a lot as we go. We met with Nicholai to set up a joint account and open Secure Credit Cards. He was absolutely fantastic to work with. He took the time to explain everything we qustioned. Its rare to have someone care enough to help you understand when you're new to almost everything! Nicholai was so professional and personable, it made the whole process much less overwhelming.”
“I wanted to take a moment to give Teresa Stout, Branch Mgr. of Howard Bank in Aberdeen , MD and her team some kudos. I've banked with this branch since 2005/2006 and I've got say, I've been treated with the utmost professionalism and courtesy you could ever imagine. Teresa's team are, in my opinion, a direct reflection of their leadership. In this case, exceptional. Whenever I call or stop in via the drive thru, they greet me with excitement and enthusiasm every time. It is so refreshing to do business with a team of people that treat me as a person and not just another account. Before COVID, when I would have to go inside to conduct business, there's always a friendly warmth in the atmosphere. Just wanted share my experience with the staff and leadership of Howard Bank in Aberdeen.”
“My uncle Tracy and I recently stopped by the branch to reopen our memberships and Racquel Tyler provided and outstanding experience from start to finish! She was knowledgeable, professional, and took the time to make sure we understood all of the products and services available to us.
What stood out most was that she didn't just process our request, she went above and beyond to learn about our financial needs and recommend solutions that could benefit us in the future. Her customer service was exceptional and she made us feel genuinely valued as members.
If you're looking for someone who truly cares about helping members and providing excellent service, I highly recommend working with Racquel at APGFCU. She's a tremendous asset!”
“The first time I heard about this branch of HB, it was an article that seemed like the bank was racist bexause they gave a young black girl a hard time about cashing her check. I began to work for a lady that uses HB, and I had similar experience...but after about a year, I see it was extra security to protect the account owner. Soon after I opened an account and the staff are like family.. I never applied for a loan but I know they treat their customer a like people, especially if you take the time to get to know them...I always feel like family there and they remember your name.. im sure any misunderstanding could be easily cleared up and sometime you just dont qualify...in any case they get 5 stars from me...I love you guys”
“I had a great experience working with Ayla
at Bank of America. She is highly professional, knowledgeable, and always willing to go the extra mile to assist customers. Ayla explains everything clearly, is very patient, and makes complex banking processes simple and stress-free. Her excellent customer service skills, positive attitude, and dedication truly stand out. Bank of America is fortunate to have such a hardworking and reliable employee. Highly recommended!”
“I Just Visited M and T Bank ? in Aberdeen and Had A Wonderful Experience as I Always Do !! Doris AND Amy Helped me and they were Wonderful and Amazing and Professional and Fast and So Nice !! ❤️ I recommend this Bank ? and Gave it a Great Review!! Thanks Delegate Glen Glass 34a For County Council District F!! 2026. Win Win Win ? Thanks Glen”