Royal Farms, a local business, has received mixed reviews from its customers. While some customers have had exceptional experiences, others have expressed concerns about the quality of the food and the security measures in place. One customer was delighted with their customized Chicken Chesapeake Sub, describing it as "spectacular" and praising the manager and their associate for their excellent service. However, another customer was disappointed with the chicken special, noting that the coating did not stay on the chicken and they had to wait an additional 20 minutes for the order. The reviews also mention an incident where a customer noticed a man allegedly stealing from the store, but the staff did not seem to take immediate action. This has led to concerns about the store's security and the need for better training for the employees. Despite these issues, some customers have had positive experiences with the store's staff. A customer named Sheila was praised for her excellent customer service, and another customer mentioned two employees, a young lady with bright fuchsia hair and a gentleman with salt-and-pepper wavy hair, who always go above and beyond to assist them. Overall, Royal Farms seems to offer a mixed experience, with both positive and negative reviews from its customers. The store may benefit from addressing the concerns raised about food quality and security, while also continuing to provide the exceptional customer service that some customers have experienced.
I frequent this particular store. Always have a good experience. Myla gave me fresh food and the manager was so sweet. The gentleman behind the register was so nice and respectful. My favorite Royal. 6/2/26 1:46 pm
May 2026
A Positive experience, Good Customer service. Very Nice Friendly Employees
April 2026
Jess and her crew are all stars every time I'm in there its happy and friendly faces