Wawa is a popular all-day, everyday convenience store in Aberdeen, MD, offering a wide range of freshly brewed coffee, delicious Built-to-Order food and beverage options, and competitively priced fuel. The store is known for its commitment to quality and customer satisfaction, using only the freshest ingredients to provide a satisfying dining experience. Customers can start their day with a hot Sizzli breakfast sandwich, enjoy a freshly made hoagie for lunch, or find crave-worthy dinner options after 4 pm. The store's built-to-order food and hand-crafted specialty beverages cater to a variety of tastes and preferences. While the majority of customer experiences are positive, with praise for the store's best coffee and excellent breakfast sandwiches, there have been some instances of poor customer service. One customer witnessed an employee, Iris, being verbally abused by an angry customer, but was impressed by her composure and willingness to continue assisting the customer despite the difficult situation. Another customer had a negative experience with an employee named Darlene, who was described as gruff and rude, walking away from the customer and taking a long time to assist. However, another employee, Gloria, stepped in and provided excellent customer service, apologizing for Darlene's actions and helping the customer. Overall, Wawa strives to provide a convenient and satisfying experience for its customers, with a focus on quality food and beverages. While there have been some isolated incidents of poor customer service, the store's commitment to customer satisfaction is evident in the positive reviews and the actions of employees like Iris and Gloria.
This place is packed for lunch, starting a little before 11am. They do a good job being efficient, so dont get discouraged by the number of people in line. Soda machine seems to have issues with ice or out of certain flavors
June 2024
i came in today and order my regular ice coffee around 130pm and Christine was such a big help when i couldn’t figure out what to substitute my flavor for and i couldn’t be more grateful