DSW Designer Shoe Warehouse in Annapolis offers a wide selection of shoes and brands, making it a popular shopping destination. Customers frequently praise the store for its great variety and clearance deals. The staff is often described as helpful, friendly, and caring, with a standout associate named Howard who went above and beyond to assist with trying on multiple pairs, including different sizes and brands. Customers appreciate the attentive service, especially when trying on difficult-to-fit shoes, and feel that the staff genuinely cares. The store maintains a standard level of good service with no negative experiences reported. However, some customers have expressed confusion about store policies, such as restrictions on using gift cards for same-day purchases during promotions. Overall, the store is viewed as an enjoyable place to shop with excellent customer service and a good selection of shoes, making it a favored location for shoe shopping.
Ana and Nikki are the best! I just left the store, they helped me figure out the right size and being able to order my boots to the store. They made the process so easy. I'm delighted. Ladies, stay your authentic selves 🫶 Thank you!
Went here on 4/5/24 to pick up an online order. I got there prematurely before the store got notified. Thank you Nicole for your help pulling my order and getting me out the store quick nonetheless.
