87 Forest Plaza, Annapolis MD 21401
“It was my first time going to Charm City Run and I had the best experience. Stefanie was kind enough to listen to all my feet issues and found me a shoe that fit all my needs. Everyone on staff seemed extremely knowledgeable and patient! I really felt listened to.”
167 Jennifer Road, Annapolis MD 21401
“Best customer service. We only get our gear here even when we have to drive 1.5 hours. The guys that string sticks never disappoint. Martin is the nicest guy. The environment inside is relaxed and easy going. 100 out of 10.”
2572 Solomons Island Road, Annapolis MD 21401
“Although I did not find the goldilocks pair of sneakers I was looking for, the staff Andriana and Matt were so helpful in helping me find a pair of shoes for my problem feet. Matt spent time helping me find a good fit after I left with a pair that wasn't fitting right. Amazing service and personal attentiveness and very kind and knowledgeable about shoes. I wish I could have found my dream pair of shoes, but it just wasn't in the cards for me. I returned a pair that I had got over the weekend and they gave me no problems about giving me a full refund. I appreciate the time they spent with me and hopefully they will be able to assist you in finding your new favorite shoes. Best of luck to you all!”
1145 Annapolis Mall Rd, Annapolis MD 21401
“I absolutely hate shopping, but sometimes you have to! As someone with long legs, finding clothes that actually fit and work for me can be a challenge. Buckle is one of the few stores that offers a selection that caters to my needs, so I traveled all the way from Delaware to shop. From the moment I walked through the door, Kristeena took care of me. She listened to everything I was looking for, and went above and beyond to help me find the right pieces. She truly pampered me throughout the entire experience and, somehow, actually made shopping enjoyable! The entire staff was incredibly friendly, welcoming, and helpful. It was such a refreshing experience to feel genuinely taken care of rather than just feeling like another customer. A huge thank you to Kristeena for making my shopping trip such a great experience. I’ll definitely be making the trip back to Buckle again!”
139 Old Solomons Island Rd, Annapolis MD 21401
“I've been going here for years and Jacqui is amazing! The best medical pedicure she has really helped me feeling more confident with my feet again! Wonderful massage and conversations ? if you want a 1st class Pedicure go see Jacqui!!”
2348 Solomons Island Rd B, Annapolis MD 21401
“I am a 20+ year customer with Red Wing Shoes. I have had the best experiences with Peter at the Annapolis store. I drive from Southern Delaware to get maintenance on my work boots and purchase new ones. There is a store in Dover, Delaware that is closer for me, however, I do not get the same service that I get at the Annapolis store.”
Festival at Riva, 2327 Forest Drive, Annapolis MD 21401
“My mother and I had a great customer experience at this New Balance store! The staff is always friendly and helpful. Keegan recommended the 990s for my mother who suffers from an arthritic knee. He was patience and helped her try on several different styles until she got the correct shoe. Thanks Keegan and the rest of the staff, you all are great!”
2091 West St, Annapolis MD 21401
“The in store experience was perfect as it always is. But whoever handles your dxl website , not the Annapolis one, but overall, never replied to my message asking about availability of a certain kind of Callaway polo shirt. So I finally just went to the store and bought one I really didn't want.”
1910 Towne Centre Boulevard, Annapolis MD 21401
“Today was my first visit at Anthropologie, and Alyson Beasley was amazing! Her customer service was impeccable, she was very helpful and pleasant. Not to mention I absolutely love her style, I just knew she was the store manager! She definitely dresses the part and should be promoted, I will be returning soon!!”
1340 Annapolis Mall Road, Annapolis MD 21401
“The products are very cute and of course Vans quality is great! The staff, however, bring this store to the next level. I went here yesterday and my sister ended up purchasing overalls, and then I came back today trying to backtrack a lost wallet. Both times, we walked in to a very cheerful welcome and such intentional and caring service - from multiple different staff members! They mourned my lost wallet with me and they celebrated it's finding with me as well!! I'm a converse girl but Vans has truly been selling itself to me lately 😉 keep up the good work you guys, may God bless you in all of your endeavors.”
2009 West St, Annapolis MD 21401
“This store has a fantastic selection of in-stock work boots at reasonable prices. There are no fashion or poser boots. Just work boots and some workwear. Each item on the shelf is clearly labelled with its safety features to make finding the perfect boot easy. The staff is friendly, and knowledgeable about what's on the shelf. I'll be making the 90-minute drive here next time since there are more work boots here than all of of St. Mary's County.”
2360 Annapolis Mall Road Spc 1740, Annapolis MD 21401
“the ladies were very helpful getting the right size coat I purchased. I also had a problem with another order and they directed to the area. I truly appreciated their customer service. Thanks again for your help.”
2550 Solomons Island Road, Annapolis MD 21401
“Ana and Nikki are the best! I just left the store, they helped me figure out the right size and being able to order my boots to the store. They made the process so easy. I'm delighted. Ladies, stay your authentic selves ? Thank you!”
1840 Annapolis Mall Road, Annapolis MD 21401
“On Friday evening around 6pm ish May 15th 2 lovely employees helped me out to find a last minute wedding guest dress. They were so kind and helped me find the perfect dress. I wasn’t thinking and didn’t confirm both their names but Staci is listed on the receipt. Thank you Staci and the other lovely lady on the floor!! They were very kind, positive, helpful, and a breath of fresh air!! I hope this review is seen and their great customer service is recognized :)”
2575 Annapolis Mall Road Ste 1516, Annapolis MD 21401
“I don’t usually leave reviews, but I had to take a moment to shout out Kayden at Under Armour — hands down one of the best retail experiences I’ve ever had. From the moment I walked in, he was professional, friendly, and incredibly helpful. I came in with a vague idea of what I needed, and Kayden somehow helped me find everything — sizes, styles, and even a few pieces I didn’t know I needed until he recommended them. He was super efficient without ever making me feel rushed. You can tell he genuinely cares about customer service and knows the brand inside and out. His energy, attention to detail, and positive attitude made the entire experience smooth and enjoyable. If every store had a Kayden, shopping would be a whole different world. Give this guy a raise — he’s a rockstar!”
2522 Solomons Island Road, Annapolis MD 21401
“Staff is unmatched. Need to find an outfit for my wife to give the biggest presentation, and the associate Daniella, was quick to pick something out that was perfect! 10/10 would come back”
2540 Solomons Island Road, Annapolis MD 21401
“A reliable store that offers some good prices on brand name shoes with ever advancing security measures and obviously broken open boxes. The dressing room now requires a key and number after years of free access, which put a damper on the whole affair. Time stops for no one and it seems increasingly unkind to this location.”
2317-A Forest Drive, Annapolis MD 21401
“As always, Carter’s in Annapolis is our favorite place to shop for our girls! The prices are great, but it’s the amazing employees who keep us coming back. They’ve gotten to know my girls by name, which is probably bad for my wallet! 😂 I stopped in today for a blue dress and somehow walked out with a complete Halloween outfit… in August! Thanks for always making shopping such a fun and welcoming experience.”
1435 Annapolis Mall Road, Annapolis MD 21401
“Was shopping there recently and had never purchased shoes from Johnston and Murphy prior.Was somewhat indecisive but Amina and Lisa (the latter I found was actually an assistant manager at the Queenstown location filling in) were nothing but courteous and very helpful in helping me find the perfect pair.”
1910 Towne Centre Boulevard Suite 125, Annapolis MD 21401
“Let's start with WOW. I had surgery and was in extreme pain by the time I got to free people. I was carrying a big bag of returns because I could not figure out my size as I was still swollen. I came in, dropped the huge bag in front of the register and started crying because of how much pain I was in. The sal es associate was amazing during this time. She got me a small stool to sit on, a cup of water, and stayed next to me the entire time. As I was next to her, she worked efficiently and knew when to ask for help and asked me if I could wait so she could help a customer or two (which I didn't mind at all bc that as the lest of my problems). She was doing my returns one at a time to make sure (original form vs credit) was able to process my returns quickly and correctly.n She called another sales associate when necessary and still rotated between me and other customers swhich was so nice of her to do. The lines were still quick and efficient. No one was complaining or looked irritated when I looked behind me- they just worked so well together. They offered a dressing room to rest but I opted to stay next to them because I was exhausted. I asked if they had any, it would keep me from calling EMS. Although unsure if she could give it, I insisted, on taking the ibuprofen. It kicked in and I felt better about 30 minutes later. After I felt way better, I was able to find some things that I loved. Everything was well organized- even the sale section- which always feels picked over). Yes, it was my first experience there and it wasn't normal but just alone, that they went above and beyond. I have been to many Free People stores across the country when visiting relatives and when they want to go into the mall. I've never had a great experience with anyone. Mostly, neutral experiences even as far as a greeting. Some stores were more organized but the majority were just irritating to go through. Normally I shop online for everything, but I did buy some things in store which I don't normally do. I wouldn't hesitate to come here again even though it's an hour away. It's worth it and it has so many other shops around as well.”
1220 Annapolis Mall Road, Annapolis MD 21401
“Brandon is a great sales associate wonderful experience I will keep coming back I think he should become a manager I will let all my friends know to see Brandon at the kids footlocker.”
2002 Annapolis Mall Road, Annapolis MD 21401
“I am usually an online AT shopper (actually, an online shopper in general), but had to pop in here for something super last minute and on a time constraint earlier this month and Heather was super friendly, inviting, and helpful! I came back a week later for something else and she assisted me again. She has a great eye for style and made the experience great. Thanks, Heather!!”
1165 Annapolis Mall Road, Annapolis MD 21401
“Unexpectedly went into the store thanks to my non-verbal daughter. She/we were helped by Micah R. I want to give him a huge shout out for not treating my daughter any differently because of her disability. He was patient and understood what she needed. I want to thank him for being so kind to her and my family. Parents of special needs kids don’t always get that level kindness and understanding without strange looks or avoidance. Thank you Micah R!!”
2002 Annapolis Mall Road SPACE 97, Annapolis MD 21401
“I was initially very hesitant to visit as I had heard other Victoria’s Secret locations purposefully under-sized women/sold them smaller sizes, and I’m pretty full chested. I also was a little scared because I was embarrassed I didn’t know my bra size at my big age. This was not the case at all!! All the staff were so sweet, but specifically miss Daistia (I believe that’s how her name is spelt)!! She was so patient, supportive, and knowledgeable, and her recommendation of bras have been super helpful and just what I needed. I will be returning”
1910 Towne Centre Boulevard Ste 110, Annapolis MD 21401
“I love this j.Jill location! It is never too crowded and the staff there are super helpful and friendly. It is not the closest store to where I live, but I make the drive a couple of times a year to update my wardrobe. The staff helps find different sizes and provide advice on petite vs. regular (I can wear both), as well as suggesting additional pieces based on what I've pulled to try on. They have been very accommodating when I've had coupons and gift cards and rung them up to my best advantage. They'll also order something for me if the correct size isn't available in the store. It is my favorite j.Jill in the area!”
1330 Annapolis Mall Road, Annapolis MD 21401
“I was very pleased with my experience shopping for running shoes here. After explaining what I was looking for and some problems I've been having with pain due to running, Ashley, the employee that assisted me, offered me some recommendations on shoes that would fit my needs. When I realized, after buying the shoes, that they weren't the correct size, I was helped by the same woman in the same helpful, efficient manner. Definitely recommend shopping here!”
1205 Annapolis Mall Rd, Annapolis MD 21401
“Their employees were very attentive and provided great customer service. Prices are actually reasonable as well. The store manager also cared about the appearance of the store so random items werent strewn about.”
1125 Annapolis Mall Road Suite 169, Annapolis MD 21401
“Experienced knowledgeable & friendly staff. Great in-store shoe selection; many more choices online. Return policies make it easy to either get a refund or store credit.”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
Read the postThe "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.
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