Fitzgerald Cadillac of Annapolis offers a positive experience for customers seeking service for their vehicles. Many reviews highlight the welcoming and knowledgeable staff, with particular praise for the service advisors. Customers appreciate the quick service, including same-day appointments for oil changes and the unique feature of receiving a video from the technician during inspections. While most experiences are smooth, some customers noted longer wait times due to unexpected issues, such as recalls. Overall, the dealership is recommended for its professionalism and commitment to customer satisfaction. However, there have been a few concerns related to specific service advisors, which may influence future visits for some customers. Despite these issues, the general consensus is that Fitzgerald Cadillac of Annapolis is a reliable choice for Cadillac owners and others seeking vehicle service.
Great, efficient service with the best service managers....thank you!!!
September 2026
I was very pleased with the service that I received by David Alexander at Fitzgerald Cadillac of Annapolis. Even though it was my first time having my vehicle serviced there David made me feel like I had been coming there for ever.
I would go back again to have my vehicle serviced in the future.
September 2026
Top notch service facility from the service writers to the technicians thank you👍😃.
