Helly Hansen Annapolis is a highly recommended store known for its excellent customer service and helpful staff. Customers have praised the team, especially Cameron, Seamus, and Sammy, for their responsiveness and willingness to assist with various needs. The staff quickly resolved issues such as warranty problems and fitting concerns, often without hassle. The store offers a range of quality products, including ski pants and rain jackets, with staff going above and beyond to ensure customer satisfaction. For example, one customer from California appreciated the store’s help in replacing a flaking rain jacket with only a small price difference. Others enjoyed searching for and finding specific items like shirts and dog bandanas, with staff showing patience and dedication. Many customers expressed their love for the store, mentioning their intention to return and recommending it to others. Overall, Helly Hansen Annapolis stands out for its friendly atmosphere, attentive employees, and top-notch service, making it a great place to shop for quality outdoor gear.
Great first experience of the brand. During the boat show of all times! Shannon was incredibly helpful in getting me setup with all the essentials, and REALLY knew her stuff. I look forward to going back for more next season.
April 2026
A nice little store with a lot of good Helly Hansen jackets for anyone’s needs. Located in an easily accessible spot. I like it.
March 2026
Great experience at HH Annapolis. The team was incredibly welcoming, friendly and went above and beyond to help me find some pieces from the American Magic collection. Outstanding service !! I’ll definitely be back !