MAC Cosmetics in Annapolis receives praise for the helpful and knowledgeable service provided by its Artists. Customers report positive experiences where staff members provided essential assistance. One customer, initially disappointed, was helped to find the perfect lipstick color match after dedicated one-on-one attention. Another customer, who had always struggled to find the right shade, was expertly matched with the correct foundation and concealer. Additional reviews highlight Artists who gave good, clear information on advanced techniques like a cut crease, enabling customers to practice and make progress. For major events, makeup services have resulted in many compliments. The store offers free one-on-one appointments with an Artist to prepare for occasions. Customers can shop for best-sellers and new items, with options to buy online for in-store pickup or same-day delivery.
Wow, when it comes to customer service, these guys rock. Got to work with Tiana and Josie on picking out the perfect makeup refills. Its why I LOVE MAC. So helpful and took the time to explain what needed and how to use.
February 2024
Lorenzo has done my makeup for 2 major events and hasn’t disappointed. I received so many compliments. Very personable.
August 2023
I had an interview I was going to and I needed to cover a tattoo to increase the chances for the opportunity at hand. Dreama and another lady I believe by the name of Janeel helped me with the problem at hand , they were very welcoming which was very appreciated, very good service:)
