“I am a longtime, repeat customer of Sherwin Williams (West Street, Annapolis, MD). I love the predictable quality and results. Colors and finish are true to the color chips and displays. Store staff are always helpful, and provide reliable recommendations.”
“I've always passed this store for the big box thinking they wouldn't have what I needed. I was wrong! Recently I've been dropping in there because they are so close and I've haven't been disappointed yet! Not only that, when I need salt, they deliver...for free! This is a really great place and good prices!”
“i was helped immediately upon coming into the store. David even noticed I was having trouble color matching so he customized a new paint color exactly to my liking. I HIGHLY recommend shopping at this location. Ask for David”
“The first thing you need to understand is that the primary focus of the business is contractors not individual members of the public, at least when it comes to the "paint" part of what they do. Accordingly, they don't make customer service their #1 job. But they are super knowledgeable and gave an incredible line of products. I've been working with them for a long time and received great painting and wallpaper contractor recommendations from them. They are nice to me now and give me discounts when I buy direct. I've also used the "decorating" part of the business and, again, they have great selections on fabric, wallpaper, and rugs and their work is great. So just keep your expectations on service calibrated correctly and you will be happy.”