Severn Auto Body is highly praised for its excellent customer service and quality repairs. Customers frequently highlight the professionalism, patience, and friendliness of the staff, especially mentioning staff members who go above and beyond to ensure a smooth experience. Tiffanie stands out for her pleasant attitude, excellent follow-up, and dedication to accommodating customer needs, making each visit comfortable and hassle-free. The team is known for their ability to handle busy environments with calmness and grace, even when managing multiple demands. The service team is efficient and knowledgeable, quickly addressing vehicle damage and providing clear communication about the repair process. They have successfully repaired various vehicles, including Tesla models, with some customers noting that their cars were returned cleaner than when dropped off and looking fantastic after repairs. Staff members such as Christopher, Melissa, Chris Wiseman, and Andrew Grimes are noted for their professionalism and efforts to ensure customer satisfaction. Overall, Severn Auto Body is recommended for its top-notch service, skilled technicians, and caring staff who work hard to make vehicle repairs as easy and stress-free as possible. The location is busy, especially the Chincopin Rd site, which is a local hub for GEICO bodywork, but the quality of work and customer care remain outstanding.
Taneshia was wonderful! My experience with Severn Auto Body was smooth and seamless. Great customer service and very communicative. Taneshia also handled the messiness of insurance which made my experience 10x better.
August 2026
The repair was perfect and timely. Great customer service, the way it really should be done. I highly recommend them.
August 2026
The work they do is always perfect. Colors always match and look brand new.
