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January 2024 by Brian Cunningham
Chris Wiseman and Andrew Grimes were a pleasure to work with! They made a relatively unpleasant experience of having to have my vehicle repaired, exceptionally easy! Top notch staff and beautiful work every time.
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December 2023 by ROSY FOX
they do awesome work and Jim was v nice
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November 2023 by Barbara Mayerman
Lots of cars in and out of this specific location on Chincopin Rd that is a local hub for GEICO bodywor also. I would recommend the original location but it might take longer to get work done on your vehicle. Nice office staff.
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September 2023 by angela galli
I usually have great experiences at this body shop. I've brought many cars for many issues. Avery was amazing last time with a more complicated issue and two different Geico claim numbers. This time there has been no communication about my car, to include what my payment is out of pocket for a window seal prior to doing work. The only reason I have heard any updates about the time line is because Enterprise calls me. I've heard nothing from Dakota and every time I call Leslie seems annoyed to have to help me.Service: Body & Trim
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September 2023 by Casey T
While the staff is nice, they are so unorganized. My car sat at the body shop for 2 weeks and all I needed was a new bumper and fog lights. It took a week for the parts to come in only for them to be the wrong parts and then when the right ones came in they were missing a part. They told me it would be there the next day...turns out the people drove all the way to Richmond, VA and realized they left without the part. This delayed the process another day. Following day the part still didn't come in. After 2-3 days of this circus, they finally had the part. Well then the person who brought the part, somehow drove over it! Cracked the part and so when I picked up the vehicle, it was then that the service advisor had told me my car was "99% done" and they were waiting on this part, AGAIN. I picked up my car on Thursday and the part was supposed to be there Friday, well it wasn't. So disappointed in this place, once I get this part I will not be returning.Service: Body & Trim
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July 2023 by D Winekoff
Our first experience wasn’t great. We had some lingering issues with fitment and we weren’t satisfied. Our truck is back in purgatory as of this morning but I believe it’s in much better hands this time around. Will update when the work is completed.Andrew addressed our concerns, he was very professional and courteous. He came up with a plan that was above satisfactory in my opinion. Also, Avery is an estimator over there; He’s very professional, friendly and straight to business. Knows his stuff too.
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January 2023 by Anthony C
I just picked up my truck from severn auto body. It looks brand new and I'm very happy. There was some mixup between insurance and severn auto body but Ryan was amazing and handled it like a pro. They got my truck back to me when I needed it and communicated with me throughout the whole process. I would definitely recommend them to anyone needing a local auto body shop and will use them again.
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December 2022 by Lindsay “Lin-Z B” Bradford
The team here was extremely friendly and welcoming. Will was absolutely fabulous, communicative, and ended up fixing my vehicle faster than expected. We will definitely going back if we need body work done! Highly recommend!
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August 2022 by mike videlock
Will be back for the repairs. The initial visit was easy enough with everything being taken care of. Very professional and pleasant team.
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August 2022 by Lin-Z B
The team here was extremely friendly and welcoming. Will was absolutely fabulous, communicative, and ended up fixing my vehicle faster than expected. We will definitely going back if we need body work done! Highly recommend!
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July 2022 by Jisha Patel
Amazing service and staff. Professional and trust worthy! Taking my Tesla I was a bit nervous but you have nothing to worry about. Wonderful repair job & lifetime warranty on the work they do!Services: Electrical
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June 2022 by Yuri K.
This is a wonderful auto body shop! We scraped the side of our Tesla and brought the car here to be fixed. They did an amazing job! They worked with my insurance, which was very smooth. They also took the time to explain everything and patiently answer all our questions. It was very easy to communicate with everyone through the process (from texting to phone calls). They also kept me updated every step of the way. It was nice that they consistently kept me in the loop with updates from my insurance, to scheduling, to giving status updates during the repair. They were also fast! All the car parts were delivered early, so they were able to fix the car 3 weeks sooner than they originally said!! Overall, we had a great experience and recommend them without any hesitation!
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May 2022 by Vince Lamartina
If you’re searching for the best body shop in Maryland, Severn Auto Body is the answer. As someone who works in the automotive industry, I know first-hand how difficult it is to find a body shop that provides first class repairs, exceptional customer service and is also trustworthy. The repair process with Severn Auto Body was easy to navigate as they communicated all my options, and provided me timely updates on the progress of my repair. It is because of this excellent experience, that I highly recommend Severn Auto Body to all my family and friends.Services: Body & Trim
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April 2022 by Vince L.
If you're searching for the best body shop in Maryland, Severn Auto Body is the answer. As someone who works in the automotive industry, I know first-hand how difficult it is to find a body shop that provides first class repairs, exceptional customer service and is also trustworthy. The repair process with Severn Auto Body was easy to navigate as they communicated all my options, and provided me timely updates on the progress of my repair. It is because of this excellent experience, that I highly recommend Severn Auto Body to all my family and friends.
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April 2022 by HP Racing Inc. Jason G.
Pat and his crew at seven auto body did an impeccable job on my Tesla, I highly recommend them to anyone thats as OCD as I am!!Service: Painting