TrailWerks Cyclery is a service-based retail bike shop with a strong focus on mountain bikes and suspension service. The shop offers a full fleet of rental mountain bikes, custom wheel builds, electric bikes, and in-house suspension setup and servicing. They carry a wide selection of parts and accessories, with a reputation for having the largest small parts selection in the area. Customers praise the knowledgeable staff, particularly Mike, who is known for his expertise in the industry and his passion for mountain biking. The team is described as helpful, patient, and dedicated to ensuring customers have a positive experience, whether it's setting up a new bike or providing guidance and recommendations. TrailWerks is also recognized for its leadership in regional trail advocacy, including the Bacon Ridge trail system and Bacon Ridge Bike Park. Customers appreciate the shop's involvement in the local mountain biking community and its commitment to supporting the sport. Overall, TrailWerks Cyclery is a trusted destination for mountain bike enthusiasts, offering a wide range of services, products, and expertise to help riders get the most out of their riding experience.
Had the pleasure of visiting the store for assistance with my bike pedal. Mike was so kind and knowledgeable about what was happening. Will visit again !
July 2025
Mike knows exactly what hes talking about when it comes to bikes. If you need surgery, hire a surgeon, if you need a bike mechanic, hire Mike. He will give you the best advice on your bike. Recommend this store to anyone that need work done to their bike.
May 2025
Walked into Trailworks and needed my daughter’s bike chain fixed! It was a quick in and out and friendly experience! Definitely recommend to anyone who needs help with their bikes!!
