Universal Lacrosse is a highly recommended local store known for its helpful and friendly staff. Customers often praise the team for their patience, knowledge, and willingness to spend time answering questions, whether they are new to lacrosse or experienced players. The staff members, including Scott, Frank, and Roberto, are described as professional, kind, and very knowledgeable about lacrosse equipment and playing tips. They go above and beyond to ensure customer satisfaction, quickly fixing issues like restringing sticks so players can use them in games. The store is well-organized and clean, creating a welcoming environment for shoppers. Many customers appreciate the honest advice and the fact that the staff does not try to upsell unnecessary items. Overall, Universal Lacrosse provides excellent customer service, a wide selection of lacrosse gear, and a commitment to helping customers find the best equipment for their needs, making it the preferred choice for lacrosse players and families in the area.
Great store! Chris was very helpful, he strings heads very well, and very fast!
June 2023
Excellent, friendly, and knowledgeable service. Great selection in store. We will be back!!
January 2023
Patient and knowledgeable. Scott is phenomenal he worked with us on the best head for defense and provided tips on playing that position. If you need anything lacrosse related he has it.
