Zachary's Jewelers is a well-established family-run jewelry store in downtown Annapolis known for its exceptional customer service and expert craftsmanship. Many customers appreciate the personalized attention they receive, whether they are repairing, designing, or customizing jewelry. The staff, including knowledgeable professionals like Leslie and Evangeline, are praised for their patience, helpfulness, and ability to keep clients informed throughout the process. The store is highly regarded for handling special projects, such as repairing a ring with a loose or oversized stone, sourcing unique gemstones, and designing custom pieces. Customers have been delighted with the results, describing their experience as fantastic, with some noting that the final products exceeded their expectations. Zachary's is also appreciated for its ability to provide creative solutions, like crafting a flush-fitting band for an engagement ring or designing a ring based on a gemstone brought from abroad. Unlike online shopping or other jewelers that may lack personalized service, Zachary's offers a welcoming, personable environment where customers feel valued. Many mention their intention to return, citing the store’s class, professionalism, and attention to detail. Overall, Zachary's Jewelers stands out as a trusted, customer-focused business with a long-standing reputation for quality, service, and craftsmanship.
I was helped by Ms. Evangeline, and she was amazing. She was willing to work with my daughter on finding a stone and put no pressure on her to find one immediately. She went above and beyond doing her job, and we couldn’t have had a better experience.
August 2025
Evangeline was wonderful and correct about every style choice. My wife simply sparkles now!
August 2025
My boyfriend and I had the pleasure of working with Emily. Although we didn’t get the chance to purchase anything she took her time helping us finding watches that we would like. She was very kind and patient! She made us feel very comfortable. Thank you Emily!
