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“I must say Ashley is very uplifting and helpful !
Her customer service is awesome , I’m with Hills Pet and have never had any issues here , this company deserves a extra star”
“The service here is wonderful. HOWEVER DO NOT USE THE MOVERS THEY RECOMMEND!!!! The guys said they would come the next day too so I gave them a nice tip. The next day only one came and brought someone else and expected a tip as well. They broke An 85 inch TV busted and my antique coffee table leg completely busted. When I called the manager of these movers he stated they are not insured and told me he would call me back. Never heard back. Totally unprofessional!!!!!!”
“My order was handled very professionally. I was greeted in the parking lot and walked through the process so that I understood how the hitch installation was to go. The service technician was very friendly and professional and did the job quickly. I would recommend this location again for any storage, rental, or installation work my friends and family might have.”
“Outstanding monthly price,...excellent customer service and free upgrade.Long term discounted LDW was the selling point for me,...though unfortunately I believe that has been discontinued.”
“I can’t say enough good things about Micah at Penske Truck Rental! She went above and beyond to help me out at the very last minute, making what could have been a stressful day run smoothly. Professional, friendly, and truly caring — Micah is the kind of employee every company wishes they had. Highly recommend Penske and Micah for your next rental!”
“I've rented from Nextcar 3 times. Their customer service is awesome. The vehicle are new model. You may have to do additional cleaning if you're OCD like me. Other than that I would choose them again and have referred them to other people.”
“Customer service rep was prompt in calling to remind us of the drop off location. She was professional and pleasant. Drop off was easy. The entire process was seamless. Would definitely consider using this location again.”
“Maria D. Is the best. I recommend this Uhaul family because it is clean when you walk in, and Maria is nice to EVERYONE. She made my, and others day with professionalism, tact, and a pleased deminor which helps.”
“Online reservation was very convenient. Good pricing. Pick up location was nice and clean. Truck was sanitized. Returning was easy. Estimate was pretty accurate. Best of all staff was professional, courteous, and helpful. I would definitely recommend and use again.”
“My story is short and Crazy:
I had so many changes in plans and they had the best customer Service I have ever received in fixing my problem. They were completely understandable to my ever-changing situation and helped me get the best deal and the best service. 5/5 stars Wade ,?”
“The Whole staff here has been great However, I had a Wonderful experience working with Shakeira. Her Amazing customer service was truly outstanding. She has been friendly, patient and incredibly helpful from start to finish. What really stood out was how knowledgeable she was about the company and every detail I had questions about. She made the entire process smooth, simple, and stress-free.
I truly appreciate the level of professionalism Shakeira has provided to me.”
“The best U-Haul rental experience I have ever had!! I strongly recommend this place!! The check-in was very smooth and professional. We got our truck, and it was nice and clean. He explained everything to us and helped us connect the trailer. We had to come back multiple times, and each time he was so patient with us and helped us solve our problems. I really really appreciate all his help!! Wonderful experience!!”
“I enjoy renting from NextCar. The front representatives are friendly & efficient. My only complaint is on two different occasions I have left items in the car and when i called back to retrieve them no one can seem to locate the items. I think any items left by customers should be taken to lost & found or the manager to login or contact the customer.”
“Everyone is helpful polite and very professional the two gentlemen Joe and Tyler and the hammondferry location are awesome very accommodating and they are understanding as far as business mindset and small business accommodations thank u always”
“I experience good customer service. The pick up drop off process was quick. I actually returned the truck an hour later than I was supposed to and I wasn't penalized. I think that was a kind gesture. I would definitely rent from that location in the future.”
“It's been a long time since I've experienced customer service at this level. The staff at this location bend over backward to help their customers and make the rental experience as smooth and painless as possible. I appreciate all they did for us and will definitely use them, and only them, whenever I need to rent a truck or a van.”
“The team at Trailer Enterprises is incredibly knowledgeable, friendly, and accommodating. They took the time to answer all my questions, and even after purchasing my trailer, they remained highly responsive and helpful as I customized it. It's a fantastic place to buy a trailer, and I would highly recommend them to anyone in the market.
A big thanks to the whole team for making my trailer-buying experience so smooth and easy!”
“I rented a Hyandai Sonata at the last minute labor day weekend and they were great. Two thumbs way up. Right near Penn Station. Larry and another you g man were great!!”
“This U-Haul location consistently delivers exceptional customer service. The team is not only incredibly friendly but also always willing to go the extra mile to assist. It’s my top choice for U-Haul rentals, and if I ever require storage, this will undoubtedly be my first stop.”
“’ve rented cars all over the country, but nothing compares to the outstanding service I received at Avis Car Rental in Glen Burnie. From start to finish, the staff was professional, friendly, and truly went above and beyond to make sure I had everything I needed. The check-in process was quick and smooth, the vehicle was spotless and in excellent condition, and the return process was just as easy.
What sets this location apart is their attention to detail and customer care. They made me feel like a priority, not just another transaction. Whether you’re a frequent traveler or just need a car for the weekend, Avis Glen Burnie is hands-down the best car rental spot in the country. I wouldn’t go anywhere else!”
“Dude, when my transmission went out, everything became an ordeal but they got us a ride (a hybrid with safety features for days) quickly and for super cheap, no credit card needed. They were especially accommodating about an extension. They were there when we everyone else said “No” for one dumb reason or another and told us “Sure”.”
“I make a reservation online , and the U-Haul app have problems.I call the shop to be sure have the truck. The owner help meOut with the process. I Highly recommend him for renting .”
“So I was on the bus going to a field trip for school and there was a Ryder driver that was next to us. I’m not sure who he was but he was awesome. When we were doing the honk gesture to semi trucks nobody was honking until he saw it and honked. Everyone on the bus was happy and exited. We are still taking about 1 months later. The driver was driving the truck with the license plate 2657946 and we were on the highway for like 20 minutes and when I looked down it was 10:50am. I’m not sure who it was or if anyone in charge will see this but if you do I would like you to thank him for min behalf of everyone on the bus. I’m only 14 but I know if I need help I’m calling Ryder first. This experience has made my day and I am for sure using Ryder later in life one day. The driver kindness is so awesome I can’t believe it. It’s hard to find people who are nice like that. Thank you so much and for anyone who reads this I would recommend Ryder. Thanks!”
“Staff is friendly and very accommodating when we had to return a truck for another one due to maintenance needs. The process did not take long, and we were able to continue on with our delivery route.”
“Rented a truck here several months ago to help my mom-in-law. Went here because the other place we had reserved from weeks earlier cancelled an hour before we were going to head out to get the truck that morning. Wonderful start for us. So we hopped online and saw this place. Made the reservation, called to confirm, and then hopped in our car and showed up.Nice small place with a couple of guys inside both renting U-Haul trucks and trailers and doing machined embroidery (which is actually their main business: logos and such on jackets, hats, etc.). Checkout was really easy. Did our stuff with the truck and returned a few hours later. Handed the man back his keys and we happily went home.There are a few complaints about them having odd hours/closing early. He told me if we return after they close (2 pm-ish???), simply put the keys in their dropbox in front and they'd bill us appropriately. This isn't rocket science people: Look at a business's hours and if they aren't exactly to your liking, get over it and adjust. These guys make it easy.They were just so nice and easy to deal with. More businesses need to be like this.”
“Try to come from the south. The entrance is very narrow. In order to unload or upload you need to call the central office. The parking lot is convenient and fast unloaded. You can stay overnight. Friendly staff works quickly.”
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“I was looking for a commercial rental and I had tried several other companies and they were just overly expensive or not what we were looking for. I spoke to Calvin and he was so amazing. Told me about all your options and the Flexi program and just over all the best customer service I've ever had. He is the reason we will be using you to start our new company. Thank you Calvin for such an amazing start to a great business relationship. Enterprise you hired a great asset. Thank you !”