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“Angelica could not have been more professional and accommodating during the transaction of changing spaces. She was very positive and caring. It was a pleasure to do business with her at the Arnold Self Storage. Thank you so much , Angelica.”
“Easy to get into, just gotta read the code right. Shawn at the front desk was very helpful and answered all the questions and I had and met me at the unit to show me how to use the key.”
“We have had an excellent experience with Extra Storage. The manager Steven was professional and extremely knowledgeable and helpful.
I would recommend you checking this location out.
Thank you,
Miriam”
“I’ve had a storage unit here since 2022. Today, I cleared it out and downsized to a smaller unit. Otto was very helpful with my transfer. The facility is always clean and professional run. The premises are very secure. It’s a great self-storage facility.”
“I have rented a storage unit at this facility on Old Mill Bottom in Annapolis for 2-1/2 years. The facility is always immaculate and I appreciate the dependable automation and security. It's been a very pleasant experience.”
“My first experience using a storage unit and the entire experience with Extra Space Storage was quick and so easy to set up.Special shout out to Shirlene G. who made a long exhausting moving day so much more manageable. Shirlene was attentive to our last minute needs (shortly before closing) for an additional storage unit and found the perfect size to accommodate our budget. Throughout the entire process she has been extremely helpful and cheerful. Thank you for the excellent customer service!”
“This site is phenomenal and worth every penny. The staff is friendly, professional and helpful. The facility is always clean and it’s very easy to gain access to the flatbed carts, the garage doors you can can park next to for easy unloading, and the elevators. I highly recommend this property for anyone for spare storage of any size.”
“I’ve rented from these guys before and decided to rent from them again due to their excellent customer service. I fully recommend them and will use them again.”
“Marvin was great to work with and very knowledgeable. His location didn’t have any online specials so he referred us to another location. He called to make reservations for me and made sure I was aware of all of the upfront charges at sign up. Awesome job Marvin!!”
“If you’re looking for a moving company these guys are it! Jacob and his guys are some of the friendliest people out there, hardworking and fast at what they do. Highly recommend using their business you will not be disappointed!”
“I rented a large unit for 4+ years. My review spans this entire time. Prices are very high in my opinion, annual price hikes exceeding inflation, customer service has been inconsistent - sometimes good, sometimes not available. Elevator inspections may happen at inconvenient times. The exterior garage-style doors will come down on your head if you're not careful. Having said all of that, Eric (district manager) always returned my calls. The manager on-site (Christine) when we vacated our unit on 8/16/24 was excellent, 5 stars for her, a refreshing experience and a change for the better. Perhaps through her influence things will continue to improve.”
“The online experience is complemented very well with a great in-person experience. I showed up to my unit, only to realize I had selected the wrong size unit. Angelica was there to help me to quickly make the necessary changes and adjustments. Angelica makes my visits fun and personable.”
“Super helpful and friendly when needing to upgrade my unit. Even called to help during non office hours when I had a question. The gate is super easy to use and open with the app. Definitely recommend.”
“The storage space was wonderful. The space was well maintained, spacious and the locks provided were high quality. The location is safe and secure; you have your own personal code to enter after hours. In addition, Pam was great from beginning to end, going out of her way to accommodate our last-minute requests. She was an absolute gem to work with. 10/10 experience.”
“Wonderful experience. Clean, ambient controlled, customer attention, everything was found the same way the storage was filled. Highly recommend it! Will use it again in the future without any doubts.”
“Very helpful always this my second time renting a storage from this company recommend family members to rent as well … Bryan has been super helpful each time I rent and when I’ve been locked out for lost keys … I love the comfort of this place”
“Katelyn was friendly and provided efficient service including answers to my questions. I will do other reviews over the coming weeks on this property as my storage time progresses.”
“I thought all storage unit places were a scam, but when I was trying to end my rental, I called the company. The man who spoke to me was fantastic. I think he was the manager of the location; he was very polite and professional, he followed up and seemed to really care. Excellent customer service experience.”
“We keep our camper at BWI! The people that run it are great! Very professional, helpful and careful! We have been very happy with the care our camper gets. If we need to use it or do something to it, it usually can happen rather quickly.”
9:30AM - 6PM
612 Crain Hwy N, Glen Burnie
Self Storage
“Keisha is WONDERFUL!, she just all around nice, whenever needed she makes it happen. She’s honest, and straight to the point. I don’t want to rent anywhere else.great customer service. Please come here for storage”
“I had the most exceptional experience at the U-Haul Moving and Storage of Annapolis, thanks to the incredible customer service from Tasha and Ray. From the moment I walked in, I was greeted with warm smiles and a genuine willingness to help. Their professionalism and attention to detail were impressive, making what could have been a stressful situation absolutely seamless.
Tasha went above and beyond to ensure I had everything I needed, offering helpful advice and answering all my questions with patience and clarity. Ray's kindness and efficiency during the process made the entire experience smooth and hassle-free. Both of them truly embody what excellent customer service should be — professional, kind, and ready to go the extra mile for their customers.
If you're looking for a place that will treat you with respect and make your moving or storage experience easy and pleasant, this is the place to go. Huge thanks to Tasha and Ray for their outstanding service!”
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“Brittany and Jessica were awesome! I lost my keys and they made regaining access to my unit easy while being diligent and secure. Huge thanks! 100% would recommend this facility. ?”