Advance Auto Parts is known for its friendly and helpful staff who provide great service both in person and over the phone. Customers are greeted with a smile and receive personalized assistance. One employee is especially praised for going above and beyond to ensure excellent customer service. The staff is knowledgeable and able to help customers find the right parts, such as windshield wiper blades and brake pedal pads, even guiding them to the correct aisle or contacting other stores to hold parts. Customers appreciate the store's easy-to-understand advice, whether it’s explaining how to replace wiper blades or locating specific parts. The store creates a welcoming environment where customers feel supported and confident in their purchases. Overall, Advance Auto Parts is a convenient, friendly, and helpful place for auto parts and advice.
