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“My family has been using leading edge for a dozen repairs/services over the last decade. Such a relief for us to have a trustworthy shop close by. I love this place.”
“Buying a car with Maven Motors Baltimore has been an absolute pleasure. We had family members who had a positive experience as well and we were not disappointed! Eli and his team have been responsive, honest and went above and beyond our expectations. Highly recommended!”
“Excellent experience! I needed a side mirror replaced out of pocket. They did a perfect job! I appreciated how efficient the process is to schedule, wait time and friendly customer service. True testament that the staff are treated well! Thank you.”
“Great customer service. My sales guy was very friendly ,helpful and knowledgeable to steer me in the right direction for what rims and tires I was looking for. Highly recommend and would do business with these guys again.”
“I had an excellent experience here in Toyota, very pleasant and attentive service by Fraylin Brito, he was a great agent that gave follow up thoughout the process. Would recommend to a friend!”
“I recently purchased my dream car, and the entire experience was nothing short of exceptional thanks to Jae Lim. From the very first conversation, they were professional, patient, and incredibly knowledgeable. They took the time to understand exactly what I was looking for and guided me through every step with genuine care and attention.
What stood out the most was their honesty and transparency—there was never any pressure, just support and clear communication. They made what could have been a stressful process feel smooth, exciting, and truly memorable.
Highly recommended for anyone wanting a trust-worthy, top-notch car-buying experience!”
“Took my car in for insurance covered repairs. The team was on it and got my car in immediately. The repair was done ahead of schedule by a couple of days, which was great. The work itself appears to be on the nose. You can't tell was was new versus what was original. This is my second visit and, if I need to go, I'll be back.”
“Team at Charing Cross Care Center:
Where do I even start with this letter of immense THANK YOU for your TRULY Trusted service, reliability, professionalism, and care(no pun) that you have not only given to me and parts of my family but your community far and wide in not only Baltimore city but I’m pretty sure; statewide. I say that because I (as I’m sure most other customers probably already do too) travel with confidence to your shop from wherever life may take Us for all of our car care needs. Thats how much of an incredible impression you’ve made with our family!
You’ve been providing trusted care repair/maintenance service to us personally for about 20 years on multiple vehicles. I don’t know where the time goes but it goes. My son was a toddler when we were first referred to your shop and now he’s 21 ?. Time and Time again, you have never let us down. Never. And I don’t say that lightly. At the time, the team was headed by Larry and your Master mechanic Dan (I believe) and they were the epitome of a trusted team who did great work and it looks like they’ve passed the baton exceptionally well!!
We’ve had multiple times of major work done here from (our very first experience there was engine repair) and also regular yearly maintenance/minor repairs(oil changes, brake service, battery replacement, and tune ups) etc. and after each time, our cars not only ran like new but the life of the vehicles extended well beyond its time. You guys trustfully and responsibly price compare parts which is greatly appreciated these days when anything is overly expensive. You make sure to put special focus if cars need major work done and additionally provide a quick day turnaround for minor/yearly maintenance service.
Remarkable service with integrity and strategic time management. The proof is in the pudding…No BS
Based on some of the Google reviews, we definitely aren’t specially treated. Your team clearly extend that to EVERYONE as any decent and credible business should. But if someone in the comments had a less than 4 star experience, please give them one more chance to right it. Our experience with your team truly set the standard and that’s why I don’t hesitate to name drop your business to ANYONE with the quickness!!
Again, to take the time and write this was a pleasure and an honor/token of gratitude. We appreciate what your team, past and present, have done for our family and more importantly this Maryland community! You guys are a gem to the community and it’s TRULY and largely evident that you absolutely LOVE the work that you contribute for people who rely on your car service to help them get back on the road SAFELY but promptly with their vehicle. You’re undisputed in your work.
Please feel free to extend this thank you to the former team as I’m sure they are enjoying the fruit of their great labor of being community providers.
Stay safe, Happy Holidays, and Take care until next time ?
Warm regards,
The Jones Family
*Grateful Customers since 2006/2007*”
“Came with a Geico quote, highly recommended by a local mechanic. Randy is amazing and his team is top notch. They also had to send my car somewhere else and took care of everything to make it as easy as possible.”
“Caliber Collision repaired my car without any problem. The front office staff was polite and knowledgeable and always keeping me update on repairs. The technicians who did the work care to take care on my car like it was their own. I love this place.”
“Continue to be impressed by Jeff Shaw Collision Craft!
This was my second experience. The first time round, a few years back, they did an excellent job on my Tesla M3. After their extensive repairs, the car was nearly as good as new.
This time, the insurance company ended up totaling the car. Unexpectedly hearing that ones car is totaled is never a pleasant experience and the whole process was new for me. Through all of this, appreciate how responsive everyone from the Collision Craft team was to help me understand their estimate, the future repair risks, and I believe arrive at the right decision. The team was incredible knowledgeable and patient.”
“The staff were truly accommodating with me and my insurance company to act fast on my claim. My vehicle was a loss but I thank Caliber Collision for their integrity in the process.”
“⭐️⭐️⭐️⭐️⭐️
I brought my car to ELG Auto Body Shop after a small accident, and I’m really glad I chose them. The staff was honest, easy to talk to, and explained everything clearly. The repair was done on time, and the quality of the work was excellent — you wouldn’t even know the car had been damaged. Fair pricing too. I’d definitely come back if I ever need body work again.”
“Awesome experience with my main man Morris Lee who went above and beyond to earn my business. My car broke and Morris sent a car to pick me up and take me to the dealership. Furthermore he guided me through every step of the process resulting in a smooth car buying experience. Five stars to Morris.”
“In a world where Customer Service seems to have never existed, it was so refreshing to receive exceptional care in an unexpected place. I initially took my Jeep to repair 1 tire but the main man at the front desk was so incredibly knowledgeable and really helpful that I returned several times after for all of the preventative services he suggested. I don't drive or live in the area anymore but I will always recommend this place to anyone who might ask me where to repair. One time, I saw the other mechanics installing someone's car rims that they had shipped there... I almost wish I still had a reason to go back, if only for the car conversation. Whether you go in person or inquire on the phone, overall pleasantries and service that's above and beyond awaits.”
“They haven't done the work on my car yet, so this review could change lol. But, so far I am very happy with them. They have an adorable cat in the office and they were very prepared and helpful when it came to getting everything estimated and straightened out with the insurance company. They even called Enterprise for me to let them know I needed to be picked up.”
“I Don't Know Where to Start But All I Can Say Is My Truck Looks Great Chris April and The Stonewall Collision Team Got The Job DONE.....
Gave Chris The Keys ? and He Said I Will Call You When It's Done”
“I was stressed when I couldn't get my car out of the garage because it was not starting. I googled and found 2nd2none and I'm telling you, if you want honest, detailed, thorough, and complete work done and he will come to your car, please contact 2nd2None...just awesome. They only have 5 stars because I would give him 10.”
“A&B Auto Body did an excellent job fixing my car and getting me back on the road quickly. The staff was professional, honest, and easy to work with throughout the entire process. The quality of the repair was top-notch, and my car looks great. I really appreciated the clear communication and how smooth they made everything. I highly recommend A&B Auto Body to anyone looking for reliable and trustworthy auto body work!”
“Highly recommend! My husband Jason had the best experience. Wheels came out perfect. Communication was excellent. Kevin was exceptional. Pics to come! Thank you a million times! Can’t wait to roll on my new Forgiato dubs for G63!”
“Brought our Volvo here after a city salt truck took off the driver’s side mirror and wrecked the door, fender and wheel well. Amir & co were so helpful — gave us regular updates, dealt with Geico, made sure all damage was covered, got all the quirky electronics calibrated — and at the end our car was as good as new. They even got Enterprise to come pick up the rental when our car was ready. Highest possible recommendation.”
“They where very good with time and willing to work with me in reference to price since I was paying out of pocket and it looks great the pictures show the before and after they did a great job”
“Thank you for your service and how you repaired and cleaned my Chevrolet Sonic. It looks like a new car. Thank you so much 😊.
Rosie A. Ferguson”
“We had an absolutely awesome experience at Norris Honda. Carl was the gentleman that helped us finally get things straightened out with some issues we had with our vehicle after a hit and run on our car. After some months of repairs at a different service repair shop and constant issues following our car being hit we finally made the apparent choice we should've to begin with in bringing the car to Norris Honda. Carl was very educated and experienced in everything Honda obviously and helped to explain everything where we were able to understand things. He was a lifesaver in getting all the repairs finally corrected and it was finally returned to us today. Thank u so much Carl for the great service and being so amazing!!!”
“Kathy McKinney at Ourisman CDJR of Baltimore was so nice and extremely helpful. She worked with me throughout the day and night and once we arrived at the dealership, everything went smooth and the deal got done quickly. I’d definitely purchase from her and this dealership again!”
“I had the pleasure of working with Sam and Henry from Walter Jay's. They installed some aftermarket body parts on my BMW. They were extremely responsive via email as compared to other shops, who would mostly not even respond to my email inquiries. This shop is an honest shop and charges reasonably for their work. They are also just simply nice people. I will be bringing my car back here for any work they can perform. Its hard to find a shop so friendly and customer oriented and im so glad I found them. I was so pleased that all referrals I can make will go straight to them. Thanks Sam and Henry for being so efficient, communicative, and friendly!”
“Just wanna give a shout out to the guy Joe who runs the place… Standup guy And really tries to take care of the customer. If you go there, definitely ask for him”
“Been getting parts here for 20 years. You get the support you need, and remember you although they’re always busy . They have over compensated more than a few times when I returned for credit.”
“Incredible experience. Mike is an absolute master of his craft and is very passionate about his work. My car had front end damage and honestly looks better than ever. Fair pricing, seamless transaction. Highly recommended to everyone in the area!”
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“I had the absolute best experience with this place. My car was broken into and my airbag was stolen. I just bought this vehicle- my first big purchase as an adult. I’m also new to the Baltimore area and not established with an auto shop. So, given the circumstances, I was devastated and very nervous on how to proceed. Chris and the entire team made me feel comfortable, reassured, and confident. I’m beyond impressed with their professionalism, kindness, and efficiency. While I hope nothing goes wrong with my vehicle again soon, I would be happy to return to this spot and get services. Thank you!”