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January 2024 by Steve Funmilayo
Just followed a friend there!
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January 2024 by Marcella
Pleasant and friendly staff
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November 2023 by cc jackson
Called spoke to someone around 1:30ish,got there 2 min later and a note was on the door saying there closed due to issues
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November 2023 by Anton Hill
My wife needed rear brake work, so in 24 hrs. they ordered her brakes and rotors. I picked up the parts at 8 a.m. and by lunch Precision Tune had us back on the road. Less than $300 all totaled. Fyi, both locations are minutes apart on Pulaski Hwy.
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October 2023 by Carl Cooper
Don't shop at Advance Auto Parts in Essex. They advertise in their window that they install wiper blades. However, I purchased the blade and manager refused to install it. They don't install rear wiper. NO WHERE ON THE SIGN TELLS YOU THAT REAR WIPERS ARE EXCLUDED. When I told him that the Advance Auto at Pulaski Hwy installed it before, he said it was against their policy. I returned the wiper and went to Auto Zone. Sorry, lost a good customer.
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April 2023 by Kevin D.
I was looking for a screw caps and I found one that look like it's gonna fit for the certain model of my car and the employee was going to charge me for it and I was getting ready to leave but then the manager came and said no those are for the new cars like New certain models not mine and she gave me the screw caps for my model, but these are too big. Apparently it's for my car but it's not. It's too goddamn big like I don't know why she didn't want me to buy those she refused to sell them to me, I don't blame the employee mostly the manager because she didn't want me to buy the other screw caps but these are way too big and it won't fit now I can't get a refund for this bullshit the other ones was going to fit idk why I WANT MY MONEY BACK
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February 2023 by jerome D
Had exactly what we needed
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December 2022 by Jo Ann Canary
Once again they've proven themselves to me. 1st time they came to me, this time they helped me right before closing. We need more businesses that treat there Customers right. Thank you
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November 2022 by Angie Nasuta
Kevin was very nice and extremely helpful and informative in helping me try to figure out the potential issue with my car’s battery.
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October 2022 by Fern Morgan
Nikki was very polite and extremely helpful over the phone. When I arrived to pick up the order Nikki placed aside from me, both guys seemed clueless. So they had to start my order from scratch, which I was fine with. What I don’t appreciate is the lack of customer service when I went back 2 days later. I returned the caliper for my refund and the heavyset guy at the front seemed uninterested in helping me. I don’t remember his name. I asked for assistance in finding batteries for my cars remotes, so he pointed me in the direction and his service was just unwelcoming. Then he opened up my key to see what type of battery it takes. Once I purchased it and asked how he opened the remote, he said use a screwdriver. He had one right there. What happened to customer service? It would’ve taken 1-2 minutes to replaced the batteries in my remotes for me. It is what it is at this point. I don’t know what had happened to customer service nowadays.
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October 2022 by Brina LaBarz
No help , guy at front desk didn’t want to do his job I could of got more answers from a brick wall
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July 2022 by Joseph Kyle
Nikki did just fine
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June 2022 by Fran Diferdinando
The gentleman behind the counter was very helpful got what I needed
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June 2022 by Charles Scholz
$4.00 for two 1" hose clamps .
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April 2022 by Pam Pratt
They sell malfunctioning merchandise. When customers bring back malfunctioning merchandise they re sell the product and will not refund your money with receipt. They lies. BBB grade F.
