AutoZone on York Rd in Baltimore, MD, is a top choice for auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers frequently praise the staff for their helpfulness and expertise. Employees like Ryan and Blue are noted for their kindness and willingness to assist, while Arthur and Zmya are recognized for their outstanding customer service. One customer highlighted the team's dedication when an employee spent ten minutes installing a new battery at no charge. When issues arose with a battery installation, Zmya, the manager, personally ensured everything was handled, even covering towing costs. Many customers express gratitude for the prompt and friendly service, making AutoZone a reliable destination for auto needs.
Props to Ryan for helping me install a new battery. He was kind and professional, helping provide info on battery options all while explaining things along the way. Thanks Ryan!
September 2025
Customer service desk resolved my issue quickly and with a smile.
September 2025
Most helpful but a little slow. Knowledgeable and friendly.
