1110 Key Federal Hill offers modern industrial apartments with beautiful light, big windows, and harbor views in a prime, walkable location near the waterfront, bars, and restaurants. The property features inspiring amenities and thoughtful interior finishes, providing a luxurious and welcoming feel that many residents love. Feedback highlights exceptional service from specific staff members, with the maintenance technician receiving consistent praise for being helpful, caring, and precise, often going above and beyond to resolve issues urgently. The leasing staff is also noted for being knowledgeable, kind, accommodating, and well-liked, making tours feel personal and easy. However, some residents note concerns that the rent feels high compared to nearby options. Reported issues include inconsistent maintenance response, especially via phone and email, and several upkeep problems. These include a poorly maintained gym with frequently broken equipment, security concerns like car break-ins and a frequently broken garage gate, high utility costs, and common areas that are not climate controlled. While the building has significant potential and a prime location, these ongoing issues lead some to feel that the experience does not fully meet the expectations set by the price.
A nice community and place to live! The management and maintenance team are amazing!!
September 2025
We love the apartment layout, big windows, and beautiful view of harbor! The new maintenance manager, Zuri, really came through for us when we had a complex and urgent maintenance issue days before out of town guests were visiting. Zuri orchestrated a team of contractors and got the job done before our guests arrived!... read full comment
August 2025
The maintenance tech Zuri is great, he follows up and keeps you informed.
