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“Moving into my new apartment has been a great experience—smooth, stress-free, and very welcoming. A special thanks to Tez from the leasing office for being incredibly helpful, responsive, and making the entire process easy and pleasant.”
“HH Mid-Town is a building with a great amount of common space . The shower has amazing water pressure . For the most part , I would recommend this place to people if asked . Lei and Trin help us to make the building feel homely as well .”
“Awesome at the leasing office. Sienna was very professional in handling her job. She would always give necessary and timely attention to issues.
Brian was good thank you”
“Finding housing from out of state can often be a daunting process, but Lachon from the leasing office made the entire experience incredibly straightforward and manageable. She was friendly, professional, and deeply knowledgeable about both The Harriet Apartments and the surrounding area. She was attentive to every question I had and consistently followed through on all her commitments. It’s clear she truly cares about helping people find the right fit. I’m grateful for her support throughout this process!”
“Living at Anthem House/A2 has been an excellent experience, and a huge part of that is because of the outstanding maintenance team — especially Dionte, Assistant Manager. Over the past year, he has overseen maintenance operations for both Anthem House and A2 while the team was significantly short staffed, and his dedication never went unnoticed.
Despite the workload, Dionte consistently handled maintenance issues quickly, professionally, and with an incredible level of expertise. In addition to managing day-to-day resident concerns, he coordinated major projects including new parking lot lighting across three floors, implementation of new parking gate access systems, ongoing elevator issues, and the training of technicians and interns.
What stands out most is his extensive knowledge, responsiveness, and professionalism. He approaches every situation with urgency, patience, and a solutions-oriented mindset. Even under pressure, he maintained high standards and ensured residents continued receiving excellent service.
Dionte’s leadership, technical expertise, and commitment to both properties are truly exemplary and deserve recognition. Anthem House and A2 are fortunate to have someone so dedicated managing operations behind the scenes.”
“Shareese(Ree) was a pleasure to meet. She was very helpful on my tour and provided me with all the information on pricing and amenities that I needed. She is a great asset to the management staff!”
“I’m very appreciative for Ms. Adelle Bowers. Ms. Bowers was very professional help my move in date to be very successful. Thank you so much for assisting me to get my new apartment.”
“Mrs. Africa was very informative, thoughtful, and really took her time answering questions! One of the most accommodating and thorough tours I’ve been on. She was a pleasure to chat with!”
“I recently toured Chase House for my parents, and I was truly impressed with the staff's professionalism and friendliness. Mrs. Pam went above and beyond, answering all my questions and ensuring I felt confident about the facility. I have no doubt my parents will love their new home here. Highly recommend Chase House for anyone seeking a welcoming and supportive environment for their loved ones!”
“My experience with 520 Park Avenue in Baltimore, Alysia was very positive, especially because of the excellent customer service I received. From her.One of the standout aspects was the response time. Whenever I had questions or needed information, the team responded quickly and professionally, which made the entire process smooth and stress-free.
I especially want to highlight Alyssa Ellison, who was extremely efficient and helpful throughout my experience. Not only did she respond promptly, but she was also very knowledgeable about the units and the property overall. She made sure to provide all the important information up front, which I really appreciated. It made everything much clearer and helped me feel confident in the decisions I was making.
Alyssa’s professionalism, responsiveness, and attention to detail truly made a difference. If you’re considering 520 Park Avenue, having someone like her assist you makes the experience much easier and more pleasant. I would definitely recommend working with her if you have the opportunity.”
“I'm leaving this from a private account because I don't want to be reached out to... It's just after reading through some of the other reviews, I wanted to give my honest and unbiased opinion as a tenant who has been here for a few years now and has seen the change in management. There definitely has been a little bit of turnover in the last few months, the old manager and leasing team seemed a bit all over the place and unsure/overwhelmed with a lot of broken promises, I will be honest. However, there is an entirely new staff downstairs who I have gone down and met and after speaking with them have been doing their job for a while now and you can tell they genuinely care about cleaning up the mess that was left before them. I don't think it's fair for them to be shamed for things they have no control over due to the poor management before them. I've seen the package room cleaned and have apartment numbers written on it for organization. The new leasing member, Trinity, has quite literally pulled out every single package out of the lockers just to find one for me due to Amazon's carelessness. She and her colleague also always speak when I walk by and are extremely friendly. Please take note that I truly don't believe the poor reviews reflect the new team here. I had an issue where the old manager never posted my $500 credit for a referral I gave, went down to the office and it was resolved that same day. I plan to renew my lease when it's up in May with the added trust and kindness of the new team and encourage you to keep this in mind when reading through the reviews.”
“So far so good!!! I could have give this a 5 star. I been living hear for six months now. The only problem is when people smoke in the hallway or in there place, the smell gets in my apartment and I dont like it bec there times my daughter come visit me. The smell will get on her or we inhale it and im not a smoker at all. It can be frustrated at times.”
“Stacey has been extremely supportive, responsive, and kind throughout my residency, especially during my relocation process. The Horizon House team made everything smooth and stress-free. Highly recommended.”
“The office is kind, friendly and easy to communicate with. The maintenance crew is really helpful, friendly and they work quick. The office is also quick to react to concerns and really listens to their residents. Overall, a really great place to live.”
“The Carlyle is a quiet, clean, and well-managed place with great location and fast maintenance. Special thanks to Keycia Stover from the office - she’s always so efficient, kind, and truly helpful whenever I need anything. Highly recommend!”
“The personable attention given to me as a perspective tenant was excellent. Staff at Windsor Commons is very knowledgeable and assist you greatly! I am very greatful! Keep up the excellent customer service!”
“I lived here for 3 years, my FAVORITE apartment I’ve ever lived in. Wondering people and community. Cathy is THE BEST!! and Mike is AMAZING!!! 10/10 reviews. Best place to live in Baltimore. I will miss this place dearly, don’t walk run to get an apartment!!!”
“The building is wonderful, I have access to what I need, and the location is great. I have in unit laundry, dishwasher, and central AC. Zev in the office is very helpful and friendly whenever I have a question or concern!”
“I just rented a one bedroom apartment at Gallery Tower and the leasing agent Fatima was really helpful and informative during the apartment tour as well as the application process. She was very knowledgeable about the apartment, the building amenities and answered all my questions during application process very patiently. Highly recommend working with this professional.
As for the apartment, it’s pretty spacious for a one bed with ample storage, large kitchen and a great view from the 16th floor. I will post further edits to my review as I start living here this month.”
“Denora,Brenden,and Jerry were the first ones I met at Jefferson House, they were nice as anyone could be,they made me feel good before I moved in so I knew it would be at home and I was right.And that's how I feel.”
“My experience at My. Washington Seminole apts had its ups and downs trying to get maintenance done and getting thru to the office. However, working with Mona was very interactive and helpful. Mona worked with me tiny try and get relocated within the community but eventually it seemed better to relocate to a bldg with an elevator and senior activities. Due to decisions taking longer than anticipated, it became a time crunch to get moved out. Mona is very pleasant to work with.”
“The maintenance team is very prompt. Especially Will has helped me out a bunch. The leasing office is quite helpful as well, Janice is very friendly. Building is old but the efficiency of the maintenance team quite makes up for most of it. Lifts alone are still an issue cause there’s a never a time when all of them work.”
“I really like the area and the apt. So clean. Our agent Fatima Brown was very welcoming and pleasant showing us around the area the gym, laundry center very pleasant. We asked about discount for First responders, but they didn't. I love the place.”
“Fav spots are R House and Mend Acupuncture. Couple of other great eating spots in the area. The construction is annoying. Plan ahead if you have a time constraint.”
“The environment is nice and the transportation is convenient. Baltimorean Apartments staff are friendly and helpful. Staying in the apartment makes me feel at home. Great experience!
Safety: safe district
Walkability: several minutes to the campus”
“The Redwood is a great place to live in downtown Baltimore. Jasmine is very personal and I have seen her work well other residents she is always helpful. Hoping to see more good things happening around here with the new mgt team.”
“The maintenance requests are usually being taken care of very fast. Staff Janea, Khalia, and Ashley help me a lot in the relet and move-out process, appreciate their energy and expertise!”
“I had the opportunity to tour 2 very well maintained, and very clean apartments (1 in each building). I really love the idea of tenants having a key fob, for security to enter the building. I also liked that the laundry areas were clean, but I think that it could be a little bigger given the amount of tenants in the building. The employees in the leasing office were very busy, but helpful. I also like the amount of space that the apartments have to offer. The only downside to Wellesley House for me is, there should be more renovations to the kitchens and bathrooms.”
“My partner and I loved living at HH! Aneesa and Tristan are so great to work with and more organized than the first property managers I worked with when we moved in last year. Truly, it was a change we noticed when management switched. Aneesa and Tristan are attentive and answered any questions we had as quick as they could, and try to help out as best they can. Also, the appliances were great and we loved how big the bathtubs were + water pressure is good too. Washer and dryer in unit was also great.
We had some issues with our packages getting stolen but the leasing team was on it right away and handled the matter very professionally, which we were very appreciative of, and took it into their own hands to make sure the packages were placed in a locked room only residents had access to before they closed each night.”
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“Ms.Sharon is the most wonderful leasing consultant I have ever encountered! She showed me how great the community was and the staff was just as pleasant. Great place to lease!”