Burlington is a popular store offering a wide variety of clothing, shoes, bags, and home décor items, especially during seasonal sales like spring and Easter. Customers appreciate the organized layout and good signage, which help in finding items easily. The store features a good selection of name-brand handbags, shoes, and clothing for ladies, juniors, plus sizes, kids, and men, making it a one-stop shop for many shoppers. Parking is plentiful, adding to the convenience. However, some shoppers have expressed concerns about the store's size and layout. The large space can feel congested, especially during busy seasons like Christmas. The clothing department, particularly plus sizes, sometimes has limited options, and the scattered arrangement of shoes and clothing can make browsing difficult. One significant drawback is the limited fitting rooms, with only two small fitting rooms available in a large store, which can cause delays and frustration when trying on clothes. Customer service has been described as lacking, with few employees on the floor to assist and long lines at the cashier, impacting the shopping experience. While the store offers good deals and a wide selection, some shoppers find the store often looks empty or cluttered, especially when the mall itself is undergoing revitalization. Despite these issues, Burlington remains a go-to destination for affordable fashion and home goods, especially for those seeking deals and a variety of options.
Burlington coat factories seem to be shrinking,in terms of their stores locations so I know that it affects their bottom line. So I tend to purchase mostly online.
December 2024
It's a new location, but it's already quite busy. I've been in a few times, and while the racks are often a bit of a mess, it's understandable given it's the Christmas season. Still, it's worth a visit for the variety.
December 2024
Way more stuff than the previous store, however it's very congested and hard to find thing especially in the clothing department the plus size has barely anything to choose from. Customer service still lack because of lack of help lines extremely long and only one cashier most of the time shoes are just all over the place