Burlington is a popular store offering a wide variety of clothing, shoes, bags, and home décor items, especially during seasonal sales like spring and Easter. Customers appreciate the organized layout and good signage, which help in finding items easily. The store features a good selection of name-brand handbags, shoes, and clothing for ladies, juniors, plus sizes, kids, and men, making it a one-stop shop for many shoppers. Parking is plentiful, adding to the convenience. However, some shoppers have expressed concerns about the store's size and layout. The large space can feel congested, especially during busy seasons like Christmas. The clothing department, particularly plus sizes, sometimes has limited options, and the scattered arrangement of shoes and clothing can make browsing difficult. One significant drawback is the limited fitting rooms, with only two small fitting rooms available in a large store, which can cause delays and frustration when trying on clothes. Customer service has been described as lacking, with few employees on the floor to assist and long lines at the cashier, impacting the shopping experience. While the store offers good deals and a wide selection, some shoppers find the store often looks empty or cluttered, especially when the mall itself is undergoing revitalization. Despite these issues, Burlington remains a go-to destination for affordable fashion and home goods, especially for those seeking deals and a variety of options.
Went specifically for 1 item . Was in and out in 15 minutes
October 2025
Store is well organized, lots of merchandise in stock. I went in looking for an item in particular. TikTok has made fragrances at these stores go crazy, but that section was still neat and didn't look chaotic at all
September 2025
Beautiful set up, clean and well organized, good customer service. The cashier helping me was clearly new but very polite and respectful and there was a lady manager nearby to help with any questions he couldn't answer. Honestly looking forward to my next visit to this store which is not something I often say.