Costco Pharmacy receives mixed reviews from its customers, highlighting both commendable service and areas needing improvement. Many appreciate the helpful staff, particularly in the optical department, where employees like Anthony provide patient and informative assistance. Customers have noted exceptional service, such as staff waiting for late arrivals, which enhances the overall experience. However, several issues persist at this location. Parking is frequently described as chaotic, with a lack of accessible spaces and careless cart returns that exacerbate the situation. Customers often feel unsafe navigating the busy lot. The check-out process is also a source of frustration, with confusing lines and long waits, particularly on weekends. Additionally, the pharmacy's bathroom facilities have faced criticism, particularly regarding accessibility and size. One customer shared a frustrating experience with the wheelchair-accessible stall being occupied by an able-bodied individual, leading to discomfort and inconvenience. Overall, while Costco Pharmacy is praised for its helpful staff and organized environment, certain logistical challenges, especially concerning parking, check-out efficiency, and restroom facilities, detract from the shopping experience.
It's my first time shopping for prescription glasses. Luckily, I met Anthony in the optical department. He patiently answered all my questions (there were a lot). I really appreciate all the information! I'll be buying my first pair of glasses in the next few days at Costco.
November 2022
I think they are great. Nice team working there. The place is always organized and clean. Lines get a little long on the weekends but overall very smooth. The food at the stand is equally as fast and always tastes amazing.
June 2020
Ok they usually have more in stock then other locations I've been too. Customer service is pretty good as well!
