CVS has made significant improvements recently, enhancing the overall customer experience. The pharmacy staff is noted for their efficiency, professionalism, and friendly service. Customers have reported quick service, with prescriptions filled in less than 15 minutes, even during busy times when the line can be lengthy. Reviews highlight the staff's ability to handle high demand while maintaining a positive attitude and managing multiple tasks. Newcomers, including those relocating from other cities, have found the pharmacy responsive and effective, particularly when transferring prescriptions. Although there may be occasional issues with insurance information, these are typically resolved swiftly. The store itself is well-stocked, though some items may be locked up, requiring a little patience to find assistance. Overall, CVS is becoming a preferred location for many, with a team that is committed to providing excellent service even under pressure. Customers appreciate the changes and the dedication of the staff, marking a positive shift in their shopping experience.
I agree with the rest of the negative responses… Specifically in the pharmacy. I wish I could go back closed pharmacy on York Rd. I have never seen this much poor negative customer service. They must do better or they will next to close down because people will not tolerate this poor behavior.
February 2025
The employees are the most sour people! Usually need to go find an employee as they are not at the registers. Then they act like they are doing you a favor. I’m going to Walgreens!!!
December 2024
Please take the woman who is mean to people off the cash register. I continue to pray she changes her attitude. It has to be a change on the inside b4 it can happen on the outside. I pray!