DTLR is a store that can be busy at times, with customers waiting to enter. Staff are generally helpful and friendly, especially when exchanging shoes, leaving customers satisfied. However, service quality can vary, as some staff may have attitude or be slow to assist, and the cashier might be outside smoking. Overall, it’s a place with mixed experiences but offers helpful service when attentive.
Angel was super friendly and efficient with helping us find shoes for my husband's feet. Size 14 lol super hard to find and found some for him. Sadly they weren't able to be sold due to release 😕 Excellent energy from Angel
February 2026
Dani provided outstanding customer service. Will definitely be back.
March 2024
Normally there’s not much people in there but on this day 03/02/2024, a lot of people were there and were waiting to get in the store to shop they were letting 2 people at a time go in as 2-3 people came out!
