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May 2024 by Joshua Caprio
I was in the store yesterday around 430, not sounds cliché don’t have ever written review before The customer service yesterday was above and beyond that only the woman who is helping myself, but the other lady that was in there at that time was so extremely helpful and I was dropping and what she was telling these two women who are far from a typical runner who I could tell, we’re getting shoes for the reasons , and the lady took her time kind, empathetic impatient it was beyond customer service. It was a human being, being caring and wonderful to another set of human beings and we need more people like that in this world. I often don’t make the trip out there and I’ll go to a local chain running store out of laziness but falls road never lets me down
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May 2024 by Courtney Wallace
What a great selection of all things running- from track spikes, to Hokas, to nutrition, and sunglasses. The owner Pete was so great helping me find the right shoes!!! I’ll be back!
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April 2024 by Henry Kouw
Incredible color variety and even width options for Hokas!
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April 2024 by Overlord “OverlordWu” Wu
Great customer service and have shoes for people of all ages.
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April 2024 by Katie Zgorski
The best staff and shoe store in town! Wide selection of so many great brands including Hoka, Brooks, and Saucony!
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April 2024 by Megan DiGregorio
Large selection of Hoka shoes. Friendly and knowledgeable staff!
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March 2024 by Danielle Storch
Peter, the owner is the nicest guy you'll ever meet. I order shoes in bulk because I love the store and the products.
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December 2023 by Jake Lindenmuth
Anybody ever knock their customer service has never actually been inside. Great store, best customer service.
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November 2023 by Rebecca White
Nice shoe's and nice staff
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November 2023 by mike ee
Pete was kind, knowledgeable, and helpful. So glad I found Falls Rd Running Store!
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September 2023 by Slabodan Kazlakovich
Fall Road Running Store lost a customer in me today. I wanted to exchange unworn shoes I bought for a store credit. At first, it was no issue, but then they changed their mind so I'm changing my mind on where I'll take by business to in the future.
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April 2023 by Sean Shieh
The staff was very helpful. He tried to look for the items that I needed. After I found one at regular price. he still went through the discount section to look for one with a lower price for me.
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March 2023 by Gerard Bottomley
After 3 days without notice after I personally had to call and investigate my order. Apparently my order was cancelled for no reason, after a few minutes of complete confusion on the store part the store representative told me he was busy and the store was full of customer and proceeded to hang up on me. There is more to the story but not in this review.Great customer service, I hope the owner will reach out to discuss the issue. Needless to say my rating is 1 Star.
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November 2022 by Holly Fisher
This place is a hidden gem for runners. The staff is very knowledgeable about fitting the sneaker to your walking and running posture and stride. The range of running shoes is impressive, not to mention everything else available -- it's a runners dream store.
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November 2022 by Joe Eagle
They actually listen to you! They share their options in a respectfully way, really enjoyable experience.
