FedEx Office Print & Ship Center in Baltimore, MD is a reliable one-stop shop for small businesses, offering essential printing and shipping services alongside excellent customer support. The location provides a wide range of services, including FedEx shipping, copying, digital printing, signs, graphics, internet access, fax services, and more. Customers can easily upload their documents online for quick pick-up or delivery. Reviews highlight the exceptional customer service provided by the staff. Erica received praise for her calm demeanor and helpfulness during a stressful situation, while Jordan was acknowledged for efficiently guiding a customer through self-printing in under five minutes. The team demonstrated empathy and quick action when a customer needed Lost Pet posters, ensuring prompt service despite a long queue. While most experiences have been positive, there was a mention of some self-print machines being out of order and a situation where staff could have been more efficient in retrieving a package. Overall, the staff’s kindness and professionalism stand out, making this FedEx Office location a top choice for those in need of printing and shipping services.
Jordan is an absolute joy! They were so helpful and kind :)
June 2025
Various self print machines were out of order or having errors. Nonetheless, staff member Erica was incredibly helpful. Erica helped me navigate a stressful situation with kindness and a calm demeanor. If I were rating just Erica’s customer service, it would be 6/5 stars for going above and beyond.
September 2024
Very friendly staff!! They are very patient and helped me with printing & shipping.
