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March 2024 by Marcella
It's horrible
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March 2024 by Emanuel Shepard
I gave a 4 stars because the men bathroom was down however I was very safe until my bus came
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February 2024 by David Adepegba
Bus drivers are not punctual. A trip that was meant to be 8:30am to 1.00pm became 9.15am to 3.10pm. I missed an important meeting because of this punctuality issue. I am so not satisfied with Greyhound service.
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February 2024 by Fabian Jackson
AMAZING
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February 2024 by Hugh Stewart
Rest room was down but Porter pots were available!! Not enough info giving for first time riders!! And could use a good cleaning! Other then that ride was good and was environment was interesting
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February 2024 by rZn
The bus station, unfortunately, falls short of providing a satisfactory experience for travelers. One glaring issue is the lack of cleanliness, creating an unappealing environment for passengers. The absence of proper cleaning measures contributes to an overall sense of discomfort and dissatisfaction. Additionally, the absence of clean drinking water facilities adds to the inconvenience, leaving travelers without a basic necessity during their wait.The waiting room, meant to offer respite, compounds the issues further. The benches, presumably designed for comfort, disappoint with electrical port problems for mobile charging. This glitch not only hampers connectivity for passengers but also underscores a lack of maintenance and attention to basic amenities. Furthermore, the staff's loud demeanor and apparent preoccupation contribute to a less-than-pleasant atmosphere. Travelers seeking a calm and organized environment find themselves confronted with a noisy and chaotic station.In summary, the bus station's shortcomings in cleanliness, lack of amenities like clean drinking water, malfunctioning electrical ports, and a less-than-ideal staff atmosphere collectively detract from the overall travel experience. Improvement in these aspects is crucial to enhance the station's appeal and ensure a more positive and comfortable journey for its patrons.
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February 2024 by Scorpion Beauty
IF I COULD GIVE THEM A ZERO STAR I WOULD! IF YOU CAN AVOID THIS PLACE… DO! BUSES ARE NEVER ON TIME! DRIVERS DONT SHOW UP! BATHROOMS ARE ALWAYS OUT OF ORDER OR FILTHY! NEVER NO SOAP OR TISSUE! ORHAVING TO USE PORTA POTTY ITS THE WORSE STATION ON THE ENTIRE EAST COAST! I HATE BALTIMORE BUT STATION! THEY ALWAYS WANT YOU TO SLEEP IN THEIR STATION BC BUSES NEVER ARRIVE ON TIME! GREYHOUND HAS GOTTEN RID OF ALL THE RESTAURANTS SO THERES NO FOOD. ONLY HIGH PRICED SNACKS!THE WORSE BUS STATION EVER!!!!!!!!!!!
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February 2024 by Baruch Avraham
I dropped off and picked up friends at night. It was pretty easy to get to and I was in and out. My friend that rode Peter Pan had no issues.
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February 2024 by николай шумков
There is a toilet, not too many people
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February 2024 by Steve Healey
It's about a 50/50 chance that it'll be one of the rude employees when you have a question. Like "Is the time on my booking accurate, or is it delayed?". He looked at me disgusted and asked "How'm I supposed to know that?". Ummm because you work here and often times information gets to employees before the public.But anyways just assume your bus is going to be delayed. Even if it doesn't say it's going to be delayed, it's going to be delayed. I had an 8:30 bus & we were told at 8:31 it was delayed. I'm not even joking. The night before, they knew an hour before they even said a word (because there was no bus coming from the previous stop); so they made everybody sit around waiting on a bus that wasn't coming, to finally cancel it hours after it should have been there. And there are 4 TV's with some random sports station playing on all of them - and each one has the volume turned up too much. Seriously they're all playing the same thing only one needs volume. Then people would be able to hear the announcements more clearly and the bus drivers wouldn't have to strain screaming so loudly while still not being heard.I know this sounds like just another voice in the chorus about the horrors of traveling Greyhound. But I've had trips that had no issues and the employees were nice, friendly, & helpful. But this station in Baltimore really should reevaluate the staff and add some things like signage that'll display what buses are there. But yeah, it's not Greyhound: it's this specific station, its just full of bad energy.
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January 2024 by Sifat Sultana
Bus ? can be delayed or entirely cancelled as always, but there is no replacing grayhound ha ha ha
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January 2024 by Lea'niya Justus
Too many people that need help surrounds the area
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January 2024 by Etel Reis
Very good. My bus was late and they let me take another one. Grateful. Otherwise I wouldn't have fulfilled my dream of arriving in NYC before 12 for the new year.
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January 2024 by Fabian Santillan
Good place . But the only thing missing is a restaurant or some small company that sells food, hence everything is excellent
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January 2024 by Jorge Franco
Excuse me... do you know if they ask for a passport to be able to leave the USA? Or they don't ask for identification or something
