very short staffed and took an hour just to get a hat customized
November 2024
Marquise was excellent from start to finish!!! He helped me find a specific hat for my husband and helped me decide how to embroider it and all! 10/10 experience I would recommend Lids Towson to every and anyone simply for his awesome customer service.
January 2023
The one young fella that was working in there could've used some customer service training and trying to find size 8 fitteds ahhh better off going to another one.
