Lids is a top spot in Baltimore for hat lovers, offering a wide range of officially licensed MLB, NBA, NFL, NHL, and NCAA gear. Customers can choose from various styles, including fitteds, snapbacks, and custom designs. One reviewer praised the excellent customer service provided by a staff member, highlighting the personalized assistance in finding and customizing a hat. However, there were mixed experiences, with some staff needing better customer service training and occasional difficulties finding specific sizes. Overall, Lids has a cool selection of hats and decent staff, making it a good choice for those looking to shop for headwear, though some may prefer online shopping.
They closed early and it was super inconvenient. I rushed to get here by closing and they were not open.
November 2024
Marquise was excellent from start to finish!!! He helped me find a specific hat for my husband and helped me decide how to embroider it and all! 10/10 experience I would recommend Lids Towson to every and anyone simply for his awesome customer service.
January 2023
The one young fella that was working in there could've used some customer service training and trying to find size 8 fitteds ahhh better off going to another one.
