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October 2023 by Zephyr Persephone
Was told to come back in a month because they can lower my monthly payment. I went back but the employee who told me that was not there. Instead, another employee told me to call the customer service. I asked questions because I was not informed anything other than "come back next month to lower your payment," and the employee began showing irritation and raising her voice. Told me to just hang up and call again when the customer service lady answered (???). Honestly I'm still baffled by what irritated this lady that much. But if you see a young girl with red highlights in her hair at the front desk, try to get the help of someone else; she is one hell of a character that will ruin your day.
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October 2023 by Rochelle Stafford
Great service. Been coming here for years. Just got a upgrade and tablet with Icka. She took time to help me download apps I needed for work. Awesome service.
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October 2023 by William Goode
Came in from Pennsylvania Ave metro down town to see my girl Icka. She has best customer service been seeing her for YEARS
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October 2022 by Samantha Johnson
Was really good at helping me set up internet for my laptop. They showed me how to do it so I would know once I got home.
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October 2022 by Tibebu Abay
The first guy when wake in ia very helpful
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August 2022 by Big P little p
Super nice got my phone unfrozen
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September 2020 by Doris Duerson
I have been a customer with metro pcs for about close to 8 years never had any problems with them especially the one on eutaw. Street in baltimore md. Everyone is so friendly and processional with everything they do
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June 2020 by BIGBOSS MGMT
They were not professional at all did not advise me of the best plan and tried to charge extra. Went to Howard st and got hooked up
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January 2020 by Emmanuel Osuji
If you want the best service and looking for excellent customer service, visit the Metro on Eutaw!
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April 2017 by Sunshine B
It really upset me that they let go, which was an attribution 2 the company. Sierra is very talented & her attiude & concern 4 her customers. I have witness her helping 3 customers at one time & everyone left satisfied. METRO U NEED 2 BRING HER BACK cause people drift 2 great care
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March 2017 by Robert Lesher
Because the Siera was very polite and had great Customer service skills. My wife and I will be coming back definitely worth going to the market to get a great deal on a smartphone or accessories!!!😎
