Postal Secretary is a one-stop shipping stop in the Pikesville community, located at 2833 Smith Avenue in the Greenspring shopping center. They accept and ship UPS, USPS, and FedEx, and provide business solutions like faxing, copying, printing, and scans. The staff is amazing, efficient, helpful, friendly, and knows customers by name. They welcome everyone, do their best to make customers feel valued, and handle everything cheerfully. Nothing is too small for them to help with, from closing boxes to repackaging items to get the lowest possible rate. They are a huge time-saver and provide reliable, essential service. Customers report receiving better customer service than the post office, with expectations vastly exceeded. The business is described as a true asset to the community, where it is well worth going for their outstanding service and supportive attitude.
The Postal Secretary is amazing. Staff knows customers by name and welcomes everyone as they come in. They do the best to make a customer feel valued. It is well worth going there for their customer service. Nothing is too small for them to help you with. A true asset to our community.
January 2026
They are very helpful and give quick and excellent service. Businesses use their address for a virtual office, including after hours mail pickup.
December 2025
Great postal service. Nice staff and always straight to the point. Quick and easy!
