rue21 is a fast-fashion retailer focused on bringing fresh, affordable trends. The store offers everyday jeans, graphic tees, trendy dresses, shoes, and accessories for girls, plus, and guys. Prices are great and the clothes are okay, with some customers noting their kids love them. A recent customer had an incredible experience at the White Marsh Mall location, highlighting outstanding and exceptional customer service. The staff was described as friendly, approachable, and genuinely interested in helping, providing valuable insights and recommendations with enthusiasm and a passion for customer satisfaction. They went above and beyond to ensure a positive shopping experience. However, there are notes that the store was very hot during one visit. Additionally, a comment regarding the mall itself states it is now dead with very few stores left, though this reflects on the broader mall environment rather than rue21 specifically.
