Sears Appliance Repair is a nationwide service with a long history, specializing in repairs for a variety of appliances including water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, and cooktops. They service major brands like Kenmore, GE, Samsung, Amana, Frigidaire, Maytag, KitchenAid, and LG. Customers report that technicians are pleasant, helpful, and efficient, with one customer specifically praising John for making the fixing of their washer easy and ensuring satisfaction. However, some customers have expressed frustration with the lack of communication regarding appointment times and repair part availability. There have been complaints about difficulty contacting local offices directly, with one customer waiting almost a month for repairs due to issues with part ordering and scheduling. Despite these challenges, Sears Appliance Repair offers a 90-day satisfaction guarantee on all repairs, and some customers appreciate the prompt attention and professionalism of their technicians.
John was amazing to work with and fixed our boiler quickly and efficiently!
January 2026
John was polite,informative,helpful and professional and came right on time. He made it a great experience.
January 2026
Jeff was extremely professional and courteous. He quickly assessed my freezer and provided a quote that allowed me to make a quick decision about my next steps. Would use Sears in the future.
