Sears Appliance Repair is a nationwide service with a long history, specializing in repairs for a variety of appliances including water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, and cooktops. They service major brands like Kenmore, GE, Samsung, Amana, Frigidaire, Maytag, KitchenAid, and LG.
Customers report that technicians are pleasant, helpful, and efficient, with one customer specifically praising John for making the fixing of their washer easy and ensuring satisfaction. However, some customers have expressed frustration with the lack of communication regarding appointment times and repair part availability. There have been complaints about difficulty contacting local offices directly, with one customer waiting almost a month for repairs due to issues with part ordering and scheduling. Despite these challenges, Sears Appliance Repair offers a 90-day satisfaction guarantee on all repairs, and some customers appreciate the prompt attention and professionalism of their technicians.
Jeff was prompt, polite and didn’t talk down to me like so many repairmen often do. Would happily recommend!
October 2026
Jeffrey was extremely knowledgeable and professional. He went above and beyond to not only complete the repair but also explain maintenance tips for me to properly use and maintain my appliance going forward. Thanks so much!
October 2026
Jeffrey was very professional He showed up on time
