Shore United Bank receives consistent praise for its excellent customer service and knowledgeable, friendly staff. Reviews highlight the impeccable and efficient service at the Maiden Choice branch, with minimal wait times. Specific staff members are commended for being helpful, kind, considerate, and respectful, particularly when assisting customers with sensitive matters or multiple questions. Their patient and caring nature makes clients feel valued and important. Customers also note the wonderfully simple and effective online banking platform. The bank’s general customer-focused attitude and the availability of personal bankers who promptly help with anything are significant strengths. These positive experiences foster strong loyalty, with long-term customers intending to remain for years to come. Many reviewers explicitly recommend this bank and its locations.
Brie is a wonderful person, very helpful and courteous. I always go to her and she always makes promise of her words.
December 2023
Just getting started with this bank. Only complaint so far is the sketchy and awful online system they use. Especially their emails and website loan payment system. Made me hesitant to enter my information. Hopefully it’s legitimate!
September 2023
Brie has been such a pleasure and an asset to the bank! She has treated me with respect, kindness and decency. I've been a customer for 30+ years and will continue to be one!
