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October 2023 by Anthony Casagrande
This bank offers truly free checking with no strings. Great rates on auto loans and personal loans, doesn’t scam people like Freedom Federal Credit union does. All of the staff are wonderful and polite especially Christina the branch manager who is a pleasure to do business with. The app works great and even has a portal where you can message the bank directly to request checks or replacement bank cards. There are no fees to transfer money between checking and savings (unlimited). I highly recommend this bank. You will not be disappointed.
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September 2023 by Jay L
Megan was awesome. Her customer service was on point, very pleasant, in & out very quickly and this was on a Friday at 5:18pm yall!
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July 2023 by Ada Castillo
The institutions is good but some of the Teller they not.I went to Bel Air branch with my niece who not speak English and Megan the Teller try to make the transaction uncomfortable just because she doesn't speak English but I was there translating.She should try everybody equall.
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July 2023 by Lady E.
Megan Davis provided prompt and professional service with a smile. She greeted us as soon as we walked in the door, answered all our questions, and proceeded to handle our account needs with care. It was an absolute pleasure working with her. Thank you!
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March 2023 by Sydney Brackins
I've been banking with Point Breeze my entire life. Service is always friendly, however it's highly inconvenient to wait 7-10 days for a new debit card when my old one is compromised (which has happened about 3x now). I have spoken with friends whose banks will overnight ship their new cards. It makes me highly consider switching banks for this reason alone.
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March 2023 by Kristel Hope
Wish there were more locations, but no other complaints. Staff is always friendly. Clean business.
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January 2023 by Merry Doss
Always a few tellers. Main focus drive through. Always a long wait for transaction
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November 2022 by hamburger11000
Friendly, easy to do business with.
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November 2021 by Aaron R.
What a great credit Union! Christina J. the office manager at the Bel Air, MD location is very helpful. I'm very glad that Pount Breeze has coin machines at no cost to their members and they print your debit card on site in instead of having to wait days or weeks in the mail. The security at this branch is also very friendly and made you feel welcomed to the bank. I will refi my home in a few months and likely get my next car loan through your bank in the near future. Thank you again PBCU for proving incredible service!
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November 2021 by Angie H.
Hello. I recommend Point Breeze Credit Union for your banking needs. This month I was short of money and my account was negative. I was able to get a loan in three hours. I got enough to pay off my car loan and still have enough remaining to take care of my financial obligations. My monthly payment is under 100 dollars. I'm very happy. I had not realize how much financial stress was affecting me. The loan officer was very patient and kind. She sent me the forms to my email. I signed them and returned them to her and, the money is in my account right now. I thank God and I thank Point Breeze Credit Union. They are prompt, thorough, professional and emphatic. Thanks very much Point Breeze Credit Union. I really appreciate you. Thank you for your service!
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August 2021 by Sarah
I cannot say enough good things about Alyssa that works here at the Bel Air location. I had difficulties getting the loan transferred from my grandfather's name to mine solely. She worked from 11a to 5p, calling me multiple times during that time, updating me on everything throughout the day and never gave up on trying to get this loan figured out for me. The amount of dedication, work ethic and overall kindness that she showed me today should be recognized and I will never forget. Very, very pleased with her.
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January 2021 by Keith Hill
Ur collections agent is very ignorant and rude and didn’t have no respect on the phone and then gave me the information I needed then hung up the phone on me totally disrespectful Maryland people i swear
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December 2020 by Sar
I cannot say enough good things about Alyssa that works here at the Bel Air location. I had difficulties getting the loan transferred from my grandfather's name to mine solely. She worked from 11a to 5p, calling me multiple times during that time, updating me on everything throughout the day and never gave up on trying to get this loan figured out for me. The amount of dedication, work ethic and overall kindness that she showed me today should be recognized and I will never forget. Very, very pleased with her.
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October 2020 by Jesse S.
They have always done a great job with multiple auto loans, account services, and other customer service items. I highly recommend them. They are always professional and courteous.
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September 2020 by Lakita Godsey
Great experience, very friendly staff, Loan approved quickly! Thank you!
