Quest Diagnostics
Medical LabsHours:
2227 Old Emmorton Rd STE 215, Bel Air MD 21015 Hours
About Quest Diagnostics
Quest Diagnostics offers a range of lab services including routine blood and urine testing, drug screens, pediatric specialty tests, and COVID-19 antibody testing by appointment. The location is in Harford County and appointments can be scheduled online. Reviews of the service are mixed regarding wait times and administrative efficiency. Some customers reported dissatisfaction with doubled-booked time slots and waiting while others who arrived later were seen first. One customer's appointment was not in the system, though they were helped immediately. Another felt ignored by staff upon arrival when the office appeared not busy. However, many reviews praise the phlebotomists and staff highly. Descriptions include wonderful, pleasant, professional, friendly, attentive, and providing impeccable customer service. Multiple customers state the staff are caring and that they have never had a bad experience, with one specifically noting a painless and excellent blood draw.
Most Recent Reviews
July 2024
Toni was incredibly kind! Very polite service and I was super comfortable while there. I would not hesitate to go there again.
June 2024
The phlebotomist was wonderful. The only dissatisfaction was due to the time slot being doubled book and needing to wait. I make my appointments earliest as possible so I can go To work after getting my blood work drawn. This appointment I had to wait while 3 other people, who arrived and signed in after me, were called...
read full commentJune 2024
I was seen right away, and I was treated very good.
More Comments(53)
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