Quest Diagnostics

Medical Labs
Hours: Quest Diagnostics offers a range of lab services including routine blood and urine testing, drug screens, pediatric specialty tests, and COVID-19 antibody testing by appointment. The location is in Harford County and appointments can be scheduled online. Reviews of the service are mixed regarding wait times and administrative efficiency. Some customers reported dissatisfaction with doubled-booked time slots and waiting while others who arrived later were seen first. One customer's appointment was not in the system, though they were helped immediately. Another felt ignored by staff upon arrival when the office appeared not busy. However, many reviews praise the phlebotomists and staff highly. Descriptions include wonderful, pleasant, professional, friendly, attentive, and providing impeccable customer service. Multiple customers state the staff are caring and that they have never had a bad experience, with one specifically noting a painless and excellent blood draw.

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