Aspen Dental in Berlin, MD offers a range of dental services, including dentures, dental implants, routine check-ups, bridges, crowns, veneers, and emergency care. The practice emphasizes providing high-quality care and accepts most insurance plans. Patients praise the friendly and professional staff, highlighting the welcoming atmosphere and the dentist's attentiveness. The office is known for its efficient service, particularly the quick appointment scheduling and minimal wait times. However, some patients have noted long wait times beyond their scheduled appointments and a less personalized experience with the hygienist. One common critique concerns the financial process, as patients describe feeling pressured and overwhelmed by the "finance" consultation, which occurs after the examination but before any work is done, leading to scheduling a future appointment for the actual treatment. The Dentist and support staff are described as most welcoming, attending to patients' every need in a friendly and professional manner. The dental plan suggested is said to be direct, complete, and thorough. The front office staff is praised for their sound advice and fast service. Patients have had great experiences with the entire staff, who fully explained all options and ensured they were knowledgeable about their upcoming appointments.
